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Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,789.99

Customer reviews

Rating 4.6 out of 5 stars with 147 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 147 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent dryer and washer I loved so much , very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good except i thought i ordered a ventless one. Good customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer combo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient for everything I’ve used it for only wish I bought the stand to go under it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    another best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! just oad up and go. you can monitor the task through your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service excellent product. I’m very happy to buy in Best Buy. Good teamwork excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase! Love the option for the door to open automatically at the end of the cycle. All of the options make it easy to get a load of clothes done quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but sometimes doesnt dry thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working awesome. Its drying sensors are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome customer service love our washer and dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice discount on this item. Works well. I hate laundry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. I always do laundry at night. Now i do not have to wait for the washer to be done toove my laundry to the dryer before i can go to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome love it? It's great works better than I thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how efficient and easy to use it is. Makes my life a little simpler.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Its good but slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Washer and Dryer is cool but I feel it takes really long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product takes a little bit longer to dry but has a lot of great features

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home owner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OKAY item……………….Works as expected………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Save a lots of time and detergent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tue machine it’s awesome just be aware of the delivery scammers trying to get your money for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great! Makes everything so easy!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Wrinkle reduction

    Rated 1 out of 5 stars

    Not worthy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the convenience of having a machine that I just need to take the clothes and put away, however it doesn’t dry well, the clothes came out of the dryer all wrinkled that I need to put it to dry more than once and even though it doesn’t work well. I wouldn’t buy it again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dans, we understand that dealing with a dryer that leaves the clothes wrinkled and not dry well can be disappointing. Let us help.

      Please refer to your user manual for the troubleshooting steps if the clothes have wrinkles and the laundry is not dry. Turn to pages 92 to 93, " Items still wrinkled after Wrinkle Prevent (Wrinkle Away, Wrinkle Release) and Items are not dried, and Items are not dried evenly."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150434485) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    customer very unsatisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What kind of machine keeps telling you to clean filter after every wash and than says open the back vent to clean a lint on a 5 wash new machine in new home. no time for too smart technology.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MohanP, we understand your frustration if you always need to clean your lint filter. Allow us to help.

      It is recommended to clean the lint filter after each use of the dry cycle. Failing to clean the lint filter can reduce drying performance and prolong drying time.

      Please refer to your user manual for the step-by-step guide on cleaning your lint filter. Turn to pages 85 to 86, "Lint filter."

      User Manual
      https://downloadcenter.samsung.com/content/UM/202507/20250718080743770/OID86204_IB_V-PJT_WD8000F_AD_7LCD_EN_250717.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150427107) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung