Customer Ratings & Reviews

It washes and dries and has many settings to choose from. From normal, to towels to AI setting. However, it needs to sit on a pedestal since I basically have to kneel down to put in detergent and softener. Also, every setting seems to take at least 2hr and 30 minutes. I cannot figure out how to shorten the time or how to open the door to take out blouses that I want to air dry.

All I can say is WOW! It has made my wife’s life so much easier. It does take up to 3 hours on a large load. We washed a down comforter, and it was completely dry! 4 throw pillows at once and all 4 completely dry. Also check with local power company. Some have rebates.

This machine is a game changer! No more swapping from washer to dryer, control things from your phone, get alerts when your wash is done, I can’t say enough about it! The money alone I’m going to save with less electricity drying and water washing, my old machines were terrible! This will basically pay for itself!

I really like it. All the choices of loads can take clothes out with no dry time or can also just dry. Washed 2 queen size quilts, no problem. Make sure to clean lint filter and leave doors open so machine drys. Have the pedestal and just right height for me., little bending.

So far so good. Yes it dos take longer but it does a better job cleaning and drying than our previous set.

Great laundry machine for our lifestyle. We are an active family and always had problems with forgot to put clothes in the dryer. This is a life changing device! All can be controlled by the app. It is only using 110v therefore drying takes longer than your regular 240v. It really doesn't matter for us because we just load it and forget it.

Game changer in all facets doing laundry. With great tech support of Best Buy the machine got delivered and installed (300 lbs). With the AI technology the machine chooses the best suitable washing and drying program. Ones it is done it opens the door and then only thing left is folding up the laundry and store it. This all can be controlled and monitored via an app remotely. Drying takes longer due to condenser drying. Lint filter is a bit a struggle to clean. However no outside vent needed!

This machine is awesome. Never have to worry about laundry getting done. Can start washing and drying from anywhere I travel.

I'll start by saying don't use the ai settings, they take like 4-6 hrs. Also should of waited and got the vented model. The non vented dumps the heat into the room. Other then that everything is good. Our electric bill went down about $20 a month over a washer and 220v dryer. A load takes the same amount of time once we figured it all out.

I bought two of the washer & dryer combos and they have made life so much easier! Laundry is always a hassle to begin with but this makes it much easier to tackle especially since you do not have to remove laundry and put it into the dryer separately. I love the detergent container feature that it comes equipped with so you do not have to manually add detergent to every load. The smartest technology for washers & dryers on the market!

I read alot of bad reviews about heat pump dryer. But so far Samsung got best. Double lint filter and wash heat exchanger. Works great even when basement 45 degrees. My fist test full cycle was only 0.7kw. I'm saving ton of money after switch from regular electric dryer

Amazing washer and the best buy employee had Great customer service!

My family loves these units, so easy to use. We can't get over how much quieter they are than our old ones.

More than expected, excellent option for those with small spaces

I love Samsung products, this washer combo, when it does what it's supposed to, is amazing. Washes and dries with out having to worry, connected with smart things you can get notifications on your smart phone and also set the type of wash.. but this is my second one with the same errors as the first one I replaced , these errors cause it to stop and you have to manually go start it again after a while or do the troubleshooting , what's the point of having a smart washer if you have to fix it everytime?

Very happy with my purchase washer and dryer works just perfect works with my Samsung Phone txt me when clothes are ready cant ask for more

Love it fits in my pantry one of the best purchase I made this year. I recommend people got get yourself one..

So far, so good. After I finally found a cycle my wife was happy with, super speed, she seems to be enjoying the washers now. We bought two of them to ease the cycle pain since they don't need to be vented.

Easy to use, makes doing laundry as enjoyable as it can be.

So far so good on performance. Keeping loads to a suitable size helps with the clothes coming out wrinkled.