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Customer Ratings & Reviews

$1,999.99
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Comp. Value: $3,299.99

Customer reviews

Rating 4.5 out of 5 stars with 476 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 476 reviews
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Best 2 in 1!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer combo. Yes it might take longer for a load to get done, but the plus side to that is we'll never forgot a load in the washer again. No more sour clothes ever. Lol So far it's been a great appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so in love with our purchase from best buy helping us with explaining the details for the all in 1 washer/dryer to the delivery. The machine as been perfect and met all the exceptions we were looking for when picking a washer/dryer. PS Love coming home with clothes washed and dried ready to put away. Thank you best buy and Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Washer/Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this washer/dryer combo! Easy setup and install. Run quick and efficiently. Clothes come out clean and dry. Never forget to flip laundry again!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worlds very well and is nice not having to stay up to wait to switch loads

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Slow dry

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great saves space in small laundry rooms. But does not wash or dry as fast as claims

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The machine works great and the sales staff was very friendly and helpful. Highly recommend this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had it long. However, the size of the loads is great. We use the wash function separately from the dry one because we hang a lot of shirts to avoid shrinkage and to help drying happen faster. So long as you know it will take longer to dry your clothes than a traditional dryer, you'll be really happy with this 2-in-1. The saved space is a real winner for us!

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 4 out of 5 stars

    Good 2 in 1

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using this washer and dryer. I do not have to worry about making sure I move my clothes into the dryer. I was able to download the app, so it is great to have the notifications to help me keep track. I do wish that it would be a bit faster on completing all the cycle but I also know that it has to be with it doing two different jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to put a load in before work and everything is done when I get home. Ellie was a huge help. Thank you Ellie!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a washer and dryer combo unit, and overall, I’m very pleased with its performance. It’s a space-saver, perfect for small apartments or tight laundry rooms, and offers the convenience of washing and drying in a single cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer! 100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer! 100% recommend. If you are a technology lover and like to have everything under control from your cell phone, then this is the best option for viewing an aesthetically beautiful and functional home.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing/ dryer combo machine, easy to use and love the way clothes come out

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its an excellent choice and works amazing. The electricity bill barely change and wasn't even noticed. My wife is super happy because it cleans and dry with perfection. I can rate this 5 stars because it deserves it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    space and time saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do enjoy the w/d. I'm working with limited house space so this is a great option! I don't have to worry about switching the load so there's the time saver! It's a win-win for me, however I'm missing the base. The best buy rep guided me to the incorrect one which was frustrating and a return/delivery hassle.... so waiting on that now... that is what killed the one star.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Amazing Washer/Dryer Combo!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, boy was I wrong! We had a problem in our house, I was working graves, my wife was a homemaker with two young children. The laundry would sometimes remain in the washer, forever sealing its fate. No more, the dryer immediately kicks on after the wash! Amazing! It takes about 2 hours and 45 minutes for a wash and dry. Auto dispensing detergent and softener. Game changer.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Very neat machine

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this washer/dryer for about 6 months now. I love it. I will say if I had several people to wash for it may aggravate at the length of time it can take. For just a small family it is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ventless Wonder

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is fabulous! The best feature is that it is ventless. My vent goes through my roof and was getting clogged all the time. I went through several dryers and replaced heating elements every six months. I’ve done 30 loads and I love this machine. There are lots of cycle choices or the machine can determine the best cycle for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GAME CHANGER!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is a game changer. Bought this for my wife because she forgets all the time to change the wash and now we do not have that problem. We have 4 kids and I cannot tell you how many school nights where my wife and I are dead tired and want to go to sleep, but we have to wait until the washer machine is done so we can change the wash before going to bed so the clothes do not smell when we wake up. Not anymore. We can start a load at our convenience, even 5mins before bed, and dont have to wait up to change it. This is a game changer. As long as you are not trying to do laundry all on one day this thing is such a time saver. Some loads, depending on what "special" things or cycles or rinse or soak options you add can take a long long long time, but like I said as long as you are not trying to do all the laundry in one day then doesnt matter. And to be honest even if you are a Saturday Laundry warrior for your entire family this thing will still make it easier and more convenient as long as you start say on Wednesday and by Saturday all the loads are done. Trust me do not underrate the convenience of not having to change a load.

    I would recommend this to a friend
  • Cons mentioned:
    Cycle time

    Rated 5 out of 5 stars

    Samsung combo washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combo washer dryer is doing v good but I tried to wash and dry mode to complete in 98 minutes but every time I do that it takes more time to complete but rest all is perfect I made a good decision to buy this combo washer dryer

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times are longer than stated. It is quiet and we like the idea. However, the timing is off a lot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeremyP,

      We understand how you feel about your laundry combo experience. Let us help you.

      The cycle duration of a washer/dryer combo can range from under two hours to several hours, depending on the load size, fabric type, and specified settings, similar to when using separate washers and dryers. Bespoke AI Laundry Combo™ models have a Super Speed cycle that can wash and dry a load in 68 minutes (Vented) or 98 minutes (Ventless), making them the fastest all-in-one washer/dryer cycles in their class. This saves time because it eliminates the need to move garments between machines.

      We recommend checking the cycle you may use for your laundry. Please refer to pages 44-46, under "Cycle chart" of the manual link below.

      User manual
      https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150675771) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung