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Customer Ratings & Reviews

$2,199.99
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Customer reviews

Rating 4.5 out of 5 stars with 496 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 496 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LOVE IT!!!!!!!!!!!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a family of 7. We have only had this unit for 2 months. But we absolutely love it. Its a fame changer!!! In cant say enough great things about it. Supper happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a game changer! No more swapping from washer to dryer, control things from your phone, get alerts when your wash is done, I can’t say enough about it! The money alone I’m going to save with less electricity drying and water washing, my old machines were terrible! This will basically pay for itself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine. Samsung hit it out the ballpark

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is WOW! It has made my wife’s life so much easier. It does take up to 3 hours on a large load. We washed a down comforter, and it was completely dry! 4 throw pillows at once and all 4 completely dry. Also check with local power company. Some have rebates.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Cycle time

    Rated 3 out of 5 stars

    Washer/dryer combo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The times are longer than stated. It is quiet and we like the idea. However, the timing is off a lot.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JeremyP,

      We understand how you feel about your laundry combo experience. Let us help you.

      The cycle duration of a washer/dryer combo can range from under two hours to several hours, depending on the load size, fabric type, and specified settings, similar to when using separate washers and dryers. Bespoke AI Laundry Combo™ models have a Super Speed cycle that can wash and dry a load in 68 minutes (Vented) or 98 minutes (Ventless), making them the fastest all-in-one washer/dryer cycles in their class. This saves time because it eliminates the need to move garments between machines.

      We recommend checking the cycle you may use for your laundry. Please refer to pages 44-46, under "Cycle chart" of the manual link below.

      User manual
      https://downloadcenter.samsung.com/content/UM/202504/20250428152618573/OID74251_IB_T-PJT_WD8000D_7LCD_EN_250428.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1150675771) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far very convenient the ability to leave the house and not have to worry about having to put the load in the dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. All the choices of loads can take clothes out with no dry time or can also just dry. Washed 2 queen size quilts, no problem. Make sure to clean lint filter and leave doors open so machine drys. Have the pedestal and just right height for me., little bending.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open box it literally had 1 scratch on the side but no one can see it lol great price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total professional service by the 2 men, cleaned and cleared all debris and made sure the appliance worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Lacquer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well good product It works in prefect I just put the clothes on and that's it, wash and dry them and it notifies me on my cell phone when it's ready

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome, great ROI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read alot of bad reviews about heat pump dryer. But so far Samsung got best. Double lint filter and wash heat exchanger. Works great even when basement 45 degrees. My fist test full cycle was only 0.7kw. I'm saving ton of money after switch from regular electric dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can you say energy efficient?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a wonderful investment! This combination washer and dryer uses a fraction of the energy to operate when compared to an electric dryer and washer. Also, you free up a 40 amp 240 volt circuit to charge your electric vehicle if you have one! We have a family of 4 and while it does take longer to run a load we don't have any problems keeping up with laundry. Beware it does require some more routine maintenance and cleaning (Youtube is a great guide). Overall this is great technology and we have had no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Love this washer dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, absolutely love it - ready to use and don’t have to switch clothes between the washer and dryer. Clothes come out perfectly dry and smelling fresh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer! 100% recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Washer! 100% recommend. If you are a technology lover and like to have everything under control from your cell phone, then this is the best option for viewing an aesthetically beautiful and functional home.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    All-in1 Heat-Pump Washer-Dryer Combos Have Arrived

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung hit a home run with this one. Clothes come out clean and dry in two hours, using 10-15 cents of electricity per load. Compare to old-school washer and electric dryer, yes it can be faster, but uses more like 50 cents of electricity. No more moving wet laundry from washer to dryer. Frees up a 240-volt, 30-amp circuit. Way quieter. Uses less floorspace.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Love setting it up at night or during the day to come back to dry clothing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can never go back

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit because of the convenience of the "set and forget" nature of the all in one feature. Knowing I can start my laundry at any point of the day and not have to worry about being around to swap clothes into the dryer is a game changer for me. It's been about a month now and I'm still in love with it. The biggest surprise is the difference in how my clothes feel when they come out. My merino wool socks feel like they're brand new every time I put them on now. A conventional dryer has never given me this feeling. If you're looking for a unit that can crank out loads quickly then this is not the unit for you, but if you're like me and don't care if your load takes 3-4 hours to complete then this unit will completely satisfy your laundry needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer dryer combo. Runs on 110 and no vent needed. Only negative is the time it takes to wash and dry so if you’re in a hurry it’s not a good fit for you. I put mine in at night and they are done next morning so I’m good with the time it takes

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Best combo Samsung did they that!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer dryer combination yet haven't had any issues. Gets your clothes really dry! Can preset from your phone. Very handy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Happy with both of them so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. After I finally found a cycle my wife was happy with, super speed, she seems to be enjoying the washers now. We bought two of them to ease the cycle pain since they don't need to be vented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing laundry game changer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer in all facets doing laundry. With great tech support of Best Buy the machine got delivered and installed (300 lbs). With the AI technology the machine chooses the best suitable washing and drying program. Ones it is done it opens the door and then only thing left is folding up the laundry and store it. This all can be controlled and monitored via an app remotely. Drying takes longer due to condenser drying. Lint filter is a bit a struggle to clean. However no outside vent needed!

    I would recommend this to a friend