Customer Ratings & Reviews
- Model:
- WD53DBA900HB
- SKU:
- 6634680
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo, highlighting its excellent overall and drying performance, ease of use, and quiet operation. The machine's capacity is surprisingly roomy, and the detergent dispensers and design are also well-received. However, some customers have noted that the cycle time can be long, and the machine is heavy. A few customers have also mentioned concerns about the overall size, wrinkle reduction, and maintenance.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Drying performance
Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the the best thing i got from Samsung compared to other
I would recommend this to a friend No complaints so far
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is efficient and saves so much time with not having to rewash clothes that i forgot in the wash. It also measures the needed laundry detergent so it's worry free. Con - the dryer does not escape outside so in the summer, using the dryer will raise the temperature but in the winter, it's an extra asset.
I would recommend this to a friendAWESOME TO HAVE IT ALL IN ONE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great , time and space saver , just set it and forget it
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, all you need to save time with the all in one
I would recommend this to a friend Very nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on the fence with this purchase. I read alot of crappy reviews for just about every aspect. I have to say im impressed. It works extremely well and so easy to clean the lint tray. We use a mini vacuum with a brush end.
I would recommend this to a friend- Cons mentioned:Size
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really good. Good work. Beautiful tablet. Not very big.
I would recommend this to a friend Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We didn't install it yet, it looks slick and tall. Can't wait to use it.
I would recommend this to a friendReview on washer/dryer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it and the quality of it and love how i can control it with my phone takes about the same time washing and drying like a regular washer and dryer might take a little longer with big covers and stuff like that
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product leaves clothes smelling great and very dry
I would recommend this to a friendAttn Samsung: your driving me insane.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was an idiot for buying this. I usually take reviews with a grain of salt and this is the first time I’ve ever written one, but I will take reviews WAY more seriously from now on. This machine is a cool idea but a terribly made product, but what’s worse than the quality of the product is the Samsung service. It first broke 3 months after purchase and Samsung took over a week to get a tech out to fix it. We had to spend over $70 dollars at the laundromat during that week. After being repaired for the first time, it broke again 2 weeks later. Another full week before they could schedule the repair, and another $150 at the laundromat. When that repair tech showed up, they looked at it for a bit and decided since the first repair failed they would need to replace the whole computer. Had to wait for a part to be ordered and then another week and a half for someone to come back and install the new part. ANOTHER $150 at the laundromat. Finally today the part was replaced but guess what? Machine still doesn’t work. Same issue it had the whole time. My issue is STILL NOT RESOLVED and it has been OVER A MONTH. I called twice today after the repair failed and was told both times that I now have to wait another 24hrs to even begin next steps. Im hoping the next steps will be a refund and reimbursement for all of our laundromat expenses. Samsung, if you’re reading this, Products that fail this soon should be REPLACED not REPAIRED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello KaylaD,
We understand how frustrating it can be to have your laundry combo go through multiple repairs, and we are here to help.
We'd be delighted to speak with you directly and discuss what options we can provide. Please feel free to get back to us via the following options
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1148632453) to help our team pull up your information when you message us.
Thank you.
-Kimberly
Honestly the best thing since sliced bread!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you live in an apartment and don't want to share washer and dryer with very one. This will work!
I would recommend this to a friendBespoke all in one washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever. Put clothes in select the ai option and it chooses how to wash and dry your clothes, My husbands clothes have never come out this clean and smelling this good. He does paint and body work and comes home dirty and funky smelling.
I would recommend this to a friendwasher/dryer combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product but alittle more instruction would have helped...Great Installer
I would recommend this to a friendLaundry is much easier with this machine.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good machine. Samsung will need to work out some kinks with the design.
I would recommend this to a friendThumbs up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I purchased this item it is a top-notch quality item.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doing well so far Like not having to transfer clothes from washer to dryer! Now if it would only fold them :)
I would recommend this to a friendGreat!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best washer and dryer duo! Easy set up, easy to work and leaves the clothes smelling great. Highly recommend this product. No complaints.
I would recommend this to a friend- Pros mentioned:Drying performance
BestBuy and Samsung changed my mind about services
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My product is 5 weeks old and only 4 uses. It has an issue from the day one. I contacted BestBuy and they won’t help. They sent me to Samsung and Samsung scheduled for a repair. Again, my product is 5 weeks old and it should get a replacement, not a repair. I love BestBuy and Samsung. I got all things from BestBuy and they are all Samsung but I have to think about them again. Never faced with this issue before.
No, I would not recommend this to a friendBrand response from Samsung
Posted .PhillipNguyen, we understand the frustration you feel if a newly purchased washer and dryer combo needs repair. We want to speak to you directly and get more information about your washer and dryer combo for better assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147703774) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Ease of use
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got. Its good. It can wash. It can also dry. It good.
I would recommend this to a friend Samsung washer/dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting a all in one washer/dryer was a smart investment. Great features.
I would recommend this to a friend