Customer Ratings & Reviews
- Model:
- WD53DBA900HB
- SKU:
- 6634680
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo, highlighting its excellent overall and drying performance, ease of use, and quiet operation. The machine's capacity is surprisingly roomy, and the detergent dispensers and design are also well-received. However, some customers have noted that the cycle time can be long, and the machine is heavy. A few customers have also mentioned concerns about the overall size, wrinkle reduction, and maintenance.
This summary was generated by AI based on customer reviews.
Very cool machine!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes leaving your home a cinch when you’re doing laundry. No mor returning to wet clothes or dumping all your socks on the floor when you’re swapping loads. We go to bed and wake up to fresh clothes, or we go grocery shopping and come back to fresh clothes. It’s a great purchase and we love it!!
I would recommend this to a friendGreat combo!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meets the mark for dirty and very soiled clothes! This washer and dryer combo has been fantastic so far! Hoping for a long time before having to replace again.
I would recommend this to a friendNot as I expected
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than 3 weeks using, I had to call tech support and pump replacement, door not locked and malfunctioning in the drain line
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that this experience is different from what you anticipated. Let's help you with this, DanyaR.
We would love to speak with you personally to gather more information about your washer and dryer combo. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147545890, to help our team pull up your information.
Have a great day!
^Chrystel
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this thing!! We were so bad at flipping the luandry over and having to rewash. Now we start a load and never think about it until we need it!!
I would recommend this to a friend2-1 convivence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far. I really enjoy the idea of 1 appliance in order to make room for storage in my laundry room.
I would recommend this to a friendGame changer, life saver
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this combo, the fact you never have to worry about switching clothes over or forgetting about them in the washer just to have to wash again, amazing!!! Have always loved Samsung products and I know this will exceed our expectations.
I would recommend this to a friendSad suds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time delivered- item was dented and sent back. When delivered 2nd time, unit also had small dents-was not properly installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StephenP,
To better assist you with receiving a dented unit and your feedback about your delivery and installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Stellar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine works beautifully! The ease of loading all our laundry just once without switching machines is a dream come true!
I would recommend this to a friendBest wager and dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the most effective washer I ever had, and if you choose the wrinkle less option, it is like you got it back from dry cleaner. Love it.
I would recommend this to a friend- Pros mentioned:Drying performanceCons mentioned:Cycle time
Too long to wash a load.$
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice all in one washer/dryer. Washes very good. However the down side is; It takes tooooo long to wash. 5 to 6 hours to wash and dry one load.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Cisco O,
I can see how waiting for a load to finish can really throw off your day. Let's take a closer look and see if there's a way to help it run more efficiently.
I've shared a Samsung support link below to help troubleshoot your washing machine if it's spinning poorly. The page includes six checkpoints, each with step-by-step guidance. It also contains hyperlinks to additional resources for further assistance.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1149567582 to help our team pull up your information.
Leo
Seems like a great upgrade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t received the product yet but I love my old Samsung washer and dryer that did me well throughout 5 years. I sold them still in working condition. I also have the Samsung Bespoke Smart Fridge and am happy with that.
I would recommend this to a friend- Cons mentioned:Cycle time
no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not for large families, it takes a long time to dry and sometimes you have to add more time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We know the frustration of dealing with a dryer taking a long time to dry, Mecha. We're here to help.
Here is a link to troubleshooting steps for when your dryer takes too long to dry. The link also provides resources to check for cleaning the lint filter, testing vent blockage, checking for error codes, and reviewing your dryer's cycles, settings, and options.
The dryer cycle takes too long:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-takes-too-long
We've also included a guide about properly loading the dryer for reference.
The best laundry load size for your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00080262/
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147308838) to help our team pull up your information when you message us.
Thank you.
-Angelica
HORRIBLE EXPERIENCE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a washer-dryer combo from Best Buy, and the entire experience has been a nightmare. First, the delivery was delayed twice without proper notification, leaving me scrambling to rearrange my schedule. When the unit finally arrived, the delivery team left it in the middle of my laundry room and refused to install it, even though I had paid for installation. To make matters worse, the washer-dryer combo turned out to be defective. It stopped working within a week of use. I called customer service, and the response was shockingly unhelpful. I was bounced between departments, given conflicting information, and ultimately told it would take weeks to get a technician out to inspect the unit. Now I’m stuck with an expensive, non-functional appliance and no clear resolution. This was my first major purchase from Best Buy, and it will absolutely be my last. Their lack of accountability and poor service is unacceptable. I would strongly recommend looking elsewhere for your appliance needs. Brian
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
-Ricardo
Washer dryer combo. Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer dryer combo are fantastic! It is efficient and I love the fact you get all the notifications through out the wash and dry cycles. I can also stream my music to the washer dryer combo while I am in the laundry room.
I would recommend this to a friendBest washing and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hi my name is Faheema I am long time Best Buy customers and the washing machine is really good and so efficient.
I would recommend this to a friendExactly what I have been expecting plus more
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and I planned on buying one and after his passing it was something I then debated about. Ultimately I bought it and I am extremely happy just as my husband would have been. Our family absolutely love it
I would recommend this to a friendSamsung AI washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking unit. Look forward to save time and energy
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All in one, work perfectly and send message when done the cycle, work with power outlet 120volt
I would recommend this to a friendVery good Item
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, it has a variety of cycles with good explanations of when to use each one.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great so far, my only regret is we shouldve purchased sooner
I would recommend this to a friend