Customer Ratings & Reviews
- Model:
- WD53DBA900HB
- SKU:
- 6634680
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.
This summary was generated by AI based on customer reviews.
Sad suds
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time delivered- item was dented and sent back. When delivered 2nd time, unit also had small dents-was not properly installed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello StephenP,
To better assist you with receiving a dented unit and your feedback about your delivery and installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
RETURNED RIGHT AWAY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.READ THE REVIEWS BEFORE PURCHASING MOST WERE GOOD SO I DECIDED TO PURCHASE. BIG MISAKE, I PUT IN A LOAD OF JEANS AND TOWELS THAT TOOK 4.5 HRS. REGULAR LOAD OF CLOTHES TOOK A DECENT AMT OF TIME BUT WHAT I DIDNT CARE FOR IS THE FACT THAT YOU OBV HAVE TO STOP THE DRYER CYLCE IF YOU WANT TO ADD DRYER SHEETS.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi,
Thank you for choosing Samsung for your laundry needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
-Ricardo
Combo washer dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised Nice to not have to move clothes from washer to dryer.
I would recommend this to a friendAmazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing - washes and drys clothes in one cycle, lots of modes to choose from. Overall very happy with this.
I would recommend this to a friendThis is awesome
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washwr is the best thing could hallen in my life!
I would recommend this to a friendWasher/Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome technology packed unit. Considering purchasing another unit.
I would recommend this to a friendWashing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine! Wife loves it. Throw it in and it’s done
I would recommend this to a friendWorth the investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall very happy with the product. It does everything thats needed with a lot of nice little features.
I would recommend this to a friend❤️
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this guy! Takes a little while on AI Wash but what a convenience to not move clothes around.
I would recommend this to a friendAWESOME!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is AWESOME! Couldn’t be more pleased with the quality and aesthetic of this all-in-one.
I would recommend this to a friendSamsung BespokeOne washer and electric dryer combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer machine is fantastic! It helps you to save time and electricity
I would recommend this to a friendNeeds work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After a year of service the washer has failed. It will not drain after the rinse schedule. We will see how good the Best buy warranty is.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JohnC,
We understand how you feel when the laundry combo is not draining. Let's help you.
Below is the manual link with steps to help with your unit. Please refer to page 79 under "Does not drain and/or spin".
User manual
https://downloadcenter.samsung.com/content/UM/202509/20250926113112766/OID74251_IB_T-PJT_WD8000D-AD_7LCD_EN_2509025.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151755633) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Best washer and dryer all in one
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really recommend this washer and dryer! Customer service was on point as well!
I would recommend this to a friendExcellent washer/dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer dryer space saver great product 100% recommended
I would recommend this to a friendMix feeling's.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for about 2 weeks maybe 3 and it needed to be serviced. It said it doesnt have an adequate water supply. My water hoses and water pressure is fine.
I would recommend this to a friendBrand response from Samsung
Posted .Hi KristopherA,
We are aware of how upsetting it is when an appliance breaks down without warning. We're here to help. Should you proceed with having your unit serviced, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1151879644) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
Great product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this unit! It works great and saves us time!
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works so wonderfully! I should have bought this years ago!
I would recommend this to a friendSamsung Washer /Dryer Combo
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it takes less space we really like it. No issues
I would recommend this to a friendBespoke Samsung combo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, but need to figure out stuffs before use.
I would recommend this to a friendAll in One
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product it has the looks, quality and performance
I would recommend this to a friend