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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 496 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 5.3 cu. ft. Bespoke AI Ventless Smart All-In-One Front Load Washer/Electric Dryer Combo's overall and drying performance, ease of use, quiet operation, roomy capacity, and convenient detergent dispenser. The design is also considered a beautiful touch. However, some customers have concerns about the long cycle times and the machine's heavy weight. Other less common issues include wrinkle reduction, overall size, and maintenance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 496 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wish I would’ve gotten it sooner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer dryer combo is great! Wish I would’ve gotten it sooner. Not only is one able to load and walk away until it’s done but, there are always notifications that pop up on the screen letting you know how to care for the product, such as self clean, dry clean, clean dry filter and drain and clean the filter. The step by step guide to care for the product every so often is very efficient. This product is different from your basic wash and dryer; it just takes a bit of getting used to and learning how to use it best for your needs. Would 100% recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ms,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new, but overall easy to use. Both washer and dryer seem to be functioning perfectly in various modes, depending on the wash/dry/load requirements. Ordering online and arranging delivery was stunningly simple and all went as requested and planned. Truly a pleasure to work with all of you. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, drying can mess up sometimes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly we got this because we have a verrrry small house and having a stackable unit (ours broke) took up more storage space that we could utilize. Being a family of four we always got busy while doing laundry that sometimes we would forget the laundry in the wash and have to rewash. So this has the convenience of not worrying about forgetting the clothes and them getting musty. The only hiccup we have with it is that sometimes (very rarely) is that the clothes wrap around each other and prevent it from drying properly. We have only had this for about a month but so far we love it and now we can have more storage above because its so compact!

    I would recommend this to a friend
  • Cons mentioned:
    Maintenance

    Rated 5 out of 5 stars

    It’s Not Rocket Science, Karen.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered. Leveled it and adjusted the feet accordingly. The unit is now stable—no wobbling. Setup: Download the app and scan the setup code. The unit will go through an update (5 to 20 minutes). Do the tutorial if you’ve never used technology before. Before First Use: Fill the bottom tray. Boom—you’re ready. Run Times: The more clothing items, the longer it takes to complete a cycle. Light loads: ~2 hours Large loads: 3–5 hours Maintenance: Clean the two-piece filter. Clean both filters! (My God, a child could figure this out... I can't believe how many grown adults still don’t understand this concept.) Reviews Commentary: One person took a star off because it was heavy… Brother, when did washer-dryers become light? Another docked a star because it takes too long… I don’t know, Karen, maybe don’t load your entire wardrobe at once. Yet another took a star off due to delivery issues… So the machine suffers? If you have a room-temperature IQ, just stick with a basic washer-dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Very satisfied with my new all in one machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine, visually it is very chic, and perfectly washes the laundry

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this machine. Efficient and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    In love with this appliance.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This this the best washer and dryer I’ve ever owned. It’s the best kind of convenient. Not having to worry about leaving your clothes in the washer too long because you’re out in town. This machine does it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great unit period!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Though a whole new level of WOW, this machine delivers. All in One, but with many of its own unique features. the Size alone though a little longer and heaver, it has a small footprint for a tight closet with other plumbing considerations. The options to stop a cycle or to continue it with your own drying sheets is totally up to you. But without a separate electrical 3 pronged plug, I can plug this in anywhere I have water. Ventless, what I great way to keep the house warm and not have issues with critters or insects at a later date.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A WINNER with Wife

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've researched and watched these combo units years. Always waiting for a newer better model. 16 year old LG washer gave out. Repair or replace decision. Saw this new model and it ticked all the boxes. Told my wife, and she said OH, NOOOOOOO'. She had heard terrible things about them. i said this is IT. Have faith in my judgment. She has been singing its praises ever since. We are terrible about leaving loads in washer, then having to rewash. 3+/- hours load is washed and dried. Drying is much gentler on clothes. Perfect for us. We also have BnB which we use it for. when we have same day checkout and checkin she will then use our 16 yr old GE dryer in addition to this. Loads really move quickly. (Sheets, blankets, towels, rugs, pool towels.) It is also very quiet. in past we did not use w/d when guests were present. The laundry room is between house and BnB. This unit we can run even with guests checked in. When we move this unit will go with us. Dryer will stay with house. Perferct unit for 2 to 4 people. If more in household, buy a less expensive dryer along with this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Large, comfortable, has many possibilities, has a lot of options and cleans in an amazing way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.3 cu. ft. Bespoke AI Ventless Smart

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best washer and dryer for a family of six. We do laundry 5 or 6 days per week, and we only spend about $10 to $15 per month on energy. We have had it for 5 months. The wash and dry cycle does take a long time, but it fits our routine very well. I usually start a load before going to work, and when I get home, the clothes are ready. I just take them out. Overall, it is very convenient, energy-efficient, and a great option for a large family.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Bespoke combo W/D - great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Bespoke All-in-One Ventless W/D. It is all digital. You just touch your settings on the screen and everything is automatic. It auto dispenses the detergent and/or softener. It tells you how long the load will take to wash and dry. Then when its done, it opens the door. Laundry comes out clean and completely dry. What a great advance in technology!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is amazing, some loads take longer then others but it is what it is. Very quite and does a great job. Love the fact of the tanks for the softner and detergent. No vent needed so it can be put anywhere you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This machine will make you WANT to do laundry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A few weeks into owning this beast and I have nothing but a glowing review. This is a device where smart features really enhance it, whether it be the app which alerts you to the state of each wash/dry cycle or the variety of AI options that detect what you are washing and adjust accordingly, you’ve never done laundry quite like this before. The freedom to put a load of wash in before you go to sleep and wake up to it washed AND dried is unparalleled. And the excessively low energy output makes the carbon footprint from this extremely small. If you are looking to free up some space in your laundry room or just want the whole washing and drying clothes experience to not be as miserable as we’ve all experienced, do yourself a favor and try this out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Space-Saving Marvel with a Few Quirks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using the Samsung Bespoke AI Washer & Dryer Combo for a couple of months now, and overall, I’m really happy with the purchase. The all-in-one design is a huge space-saver and looks sleek in my laundry area. It handles medium to large loads without issue, and the Super Speed Wash is a real time-saver. I also appreciate the ventless drying—it makes setup much easier and more flexible. That said, the drying cycle can be a bit longer than traditional dryers, especially for heavier fabrics like towels. It’s something to be aware of, but not a dealbreaker considering the convenience of not needing to transfer clothes between machines. The AI features and app connectivity are also a nice touch, though they take a bit of learning to fully utilize. If you’re looking for a modern, efficient combo unit and are okay with slightly longer drying times, this model is worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Wrinkle reduction

    Rated 4 out of 5 stars

    Doing great after 1 month use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it 5 stars if it didn't leave things a little wrinked. I have yet to try the steam function or refresh to get them less wrinkly. Dont over load it or you'll have to dry some things twice. All 'n all I'd buy it again after a month of use, and definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product: quiet, clean and very neat design. I love the feature to preload the soap for many washes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time-saving, clean, smart, I love this machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing, I cannot live without this. My life got 120% more simple after I made this purchase. Not only does this washer get the clothes clean, the dryer does an amazing job, there’s no smell that you sometimes get with a front load washing machine. All the self cleaning options keep the insides fresh. I literally wake up to clean clothes every morning without the stress of forgetting to put them in the dryer and them smelling mildewy, that is a thing of the past, I absolutely love this Machine!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    Very Nice Upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and love the tech features. Clothes come out smelling so nice, too. It doesn't take as long to finish washing and drying clothes, plus we don't have to get the dryer going many times to get the clothes to dry up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazed on how little water, electricity & soap use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like how it does wash and drying in the same unit. Like how it is ventless and runs on a standard outlet of 120 volt. Took a while to understand how to navigate the platform. Found out it is energy efficient and we are amazed how much water, electricity and soap we save. We really like our purchase.

    I would recommend this to a friend