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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 378 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love our new washing machine. It is very quiet and it is nice to be able to connect it to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product. I love it goooooooooooooooooooood

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, it has a big space for big families. Recommender 100-%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG WASHER AND DRYER SET

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE OUR NEW WASHER AND DRYER SET. I LIKE THE DEEP TUB FOR WASHING MY BEDSPREADS AND COMFORTERS. I WASH BEDDING A LOT AND THIS HAD BEEN THE BEST MACHINE, SAMSUNG!!!

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this Samsung washer. The agitator definitely makes a difference with washing clothes and blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good bang for the buck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very pleased with the product. Much quieter, and faster cycles than our previous washer that died (a Frigidaire). Best Buy had a good sale price, and I had no trouble doing the installation myself to save a few bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Ours was 15 years old and broke down in the middle of a load. The tub is huge so I'm able to wash and dry comforters and such.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color we were able to get. Great option on washing and the app

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine . Very efficient. I’ love how good it cleans the clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer love it..............................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as advertised and great price. I had an easy transaction and delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator
    Best Buy Employee

    Rated 5 out of 5 stars

    Samsung Top Load Agitator

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer!!! Love the agitator as it does not damage any clothes. Deep fill cycle works as advertised. Having the ability to have a faucet in the washer is also an amazing feature!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product...Lousy Customer service.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product...Lousy Customer service. So according to the best buy delivery page on what to expect, The team that delivers is supposed to unbox it, remove the trash and place it in a room of your choosing up to the 3rd floor. Instead, they just left, still boxed up and placed it in my garage, then left with me protesting. When I called the company later, they told the supervisor that I was playing a switch console and told them to put it in the garage. But that is not what happened. So I called back and got them to come back the next day to correct the situation. Only they never showed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer & Dryer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the set and they are both very good washer and dryer. Thank you so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I like how Samsung replaced the soap disposal with plastic instead of metal to avoid the rust. And I really miss having the center agitator in the washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this washer! Very nice. My kids like how you can see it washing the clothes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really getting a lot of use out of this washer. It is so good looking in Black. The different washing modes and settings are a real convenience. The fact that the completion of a wash is visible on my Samsung phone, watch and television is amazing. Being able to control the wash with my phone is also a great thing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s been great! I’ll update my review if it fails.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got washer and dryer as a set, love the look and features provided. Connects to my phone so I can always keep track of clothes, super easy to use. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent delivery experience.

    I would recommend this to a friend