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$799.99
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Comp. Value: $899.99

Customer reviews

Rating 4.7 out of 5 stars with 385 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer highly for its large capacity, effective cleaning performance, and quiet operation. The ease of use and the agitator are also appreciated features. Some customers have noted issues with the spin cycle and the depth of the washer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 385 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much room and very quiet. Has cut our laundry time down by 50%, which in itself was worth the investment. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent delivery experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer, but what would make it great is...if the agitator would rotate in the same direction so that it it pulls the clothes under the water while washing. When it spins right and then spins back left, the clothes just stay on the surface. They do eventually get washed. I havent stayed to watch a whole cycle, but they do look and smell clean when finished. So it does an ok job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Wonderful washer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a wonderful washer! The capacity is amazing and it runs in half the time of our last washer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used much but so far it works great. The size is perfect for larger items. For value and quality could give 4 stars since only been month of use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer set is awesome! Very sleak and eye pleasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually larger then i needed clothes i usually wash weekly filled my old washer. This one does not even fill it up half way. Old washer said extra large. Does its job adds features that i never had on my older ancient model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer so thankful for the deep fill option.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works well Cleans clothes very well Seems a little slower then previous front load but not a big difference

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer once I figured out all of the settings. I wish it came with an old school manual that told what of all the Cycles did. I had a hard time finding information online. Other than that I really enjoyed the washer it's got some neat features

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer. Has many settings for different loads. Washes clothes good. Very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it quite and does a great job able to program it easily

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet. Efficient. Love the different settings for different materials

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Does an excellent job. The musical chimes on completion are amusing Delivery was fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer machine. Works great. Only complaint is I am short and to reach the items at the bottom UMMM I find a bit difficult. LOL. But over all love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    grest service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent all around. great buy. excellent service from employees.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine quiet and efficient fits great in my laundry room

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a agitator so my clothes would get a better washing and this machine went above my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. And really quiet. Nice look and many features.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 3 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is too deep. It is impossible to reach the small items without standing on a stool. I looked at it in the Bismarck store, the salesman did not explain anything about it, he was in a hurry to enter the order on the computer. He ordered the wrong one, when I called to correct it, my call went to Minot store. I was told delivery and installment would be on November 2. It wasn't delivered until November 30. 2023.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung