Customer Ratings & Reviews

Perfect and the delivery was awesome! Theh handled my items with the best care! Got this on sale and saved so much money!

got one 6 yaers ago just replace it with the same brand

Only had for a short time, but I am very pleased with my decision to purchase this set. Very deep washer!

Bought this product in November 2024 and it started malfunctioning beginning of June 2025. The washer would stop mid cycle and freeze. None of the buttons would work except the power button and the washer would remain frozen and locked for days. I would power cycle the washer and it would still remain locked and frozen with none of the control buttons working. At the point when the washer opens my clothes would smell bad. Called Samsung and they sent out a technician. Technician said i had a voltage fault. I was not convinced about this low voltage so i measured the voltage myself. The voltage was 121 volts, which is very good, no issues. I also tried the washer in outlet for microwave and garbage disposal and same issue i would experience. Call back Samsung and told them my experience, however they refused to send out another technician and they insisted they will not assist any further until i have a professional check the voltage. Anyway i paid $150 dollars for an electrician to check the voltage and provide a receipt. Voltage was fine, which i already new. Call back Samsung and they insisted i provided receipt, emails and text messages to prove i had the voltage checked. After about a month of supplying them with the details they requested, they sent out another technician. The technician check and said he's getting the same voltage error code from the washer. However this time when the technician visited the washer was frozen and locked and was in this state for 2 days. He tried to power cycle to open, he tried unplugging etc but the machine remain frozen and locked. He decided to change the main board and after that the machine started working without issues. The technician indicated that the main board was burnt and thats why the washer was giving incorrect error code(voltage error code). At this point i decided i would like to recover my $150 that I had to spend to prove that i did not have an electrical issue. So i called up Samsung and requested that they reimburse me. I called a total of 4 times and each time the operator would ask me to hold while they see what they can do and every time they would disconnect the call and no one ever called back even though they would take my call back number at the beginning of every call. This is Samsung business policy to use under handed tactics to cheat and frustrate consumers. save yourself the 10 weeks i fought with them to get my washer repaired. I just call the $150 a lost and moved on

We recently upgraded to this Samsung top-load washer as our second run with a Samsung laundry set — replacing a washer our family used for 15 years. So far, we’ve been very pleased with the experience. The deep fill water option is a game changer. If you’re familiar with older high-efficiency models that limited water levels, you’ll absolutely notice the difference. Having the ability to add more water makes loads feel more thoroughly cleaned and rinsed. Your laundry will thank you. The ActiveWave agitator cleans effectively without being overly loud or harsh on clothing. It handles everyday family laundry with ease, and the large 5.4 cu. ft. capacity is perfect for bigger loads like bedding and towels. Overall, this washer feels like a thoughtful upgrade — efficient, spacious, and dependable. It’s why we chose Samsung again. No compensation — just our honest family experience.

Great product. Easy to navigate control panel. Connected both washer and dryer to my Samsung smart things app to get notifications and control over app. Mainly wanted to get away from front loading washer and this combo was perfect for us.

This washer was exactly what we needed. It's big enough to wash a queen blanket. It is also quiet and has extra features for the type if clothes beinf washed.

Real quiet machine large capacity washes bulky blankets real well

This is an awesome washer and can’t wait to get the dryer in June

I love the color which match my kitchen appliances. You are able to connect to WiFi. The tub is super deep and leaves a clean & refreshing scent on my clothes. Great product to purchase!

Love the washer. Compatible with my phone to make settings and alert me when it washes, spins and finishes. OUR experience it saves water too.

Good product, excellent customer service. Best buy

It was a gift to my son and his wife, no laundromat on day off.

Excellent very good team, recommended 1000% Recomendado

Nice and quiet washer, I like the smart things app.

We are really enjoying our new washer top loader. Samsung was a great choice for our family.

This has been an amazing washed, highly recommend! Plus I love the integration with the Smart Things app!

nice and smooth cleaning options for large and small loads

I like it but so far 2 times my clothes were still wet and had to cycle the spin again.

This machine is a must have. It washed much better then other machines that i have had. I would really to get it and trust me you will not be disappointed at all. So hurry up while they last.