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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $899.99

Customer reviews

Rating 4.7 out of 5 stars with 378 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers consistently note the 5.4 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity, excellent cleaning performance, and quiet operation. Many appreciate its ease of use and the effectiveness of the agitator. While the size is generally well-received, a few customers have mentioned issues with the spin cycle and the depth of the appliance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 378 reviews
  • Rated 5 out of 5 stars

    Love the agitator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this unit so far, large drum and love that there is a water spout to allow for pretreating tough stains.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here would definitely recommend top notch

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too Soon to Tell

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good wanted the agitator found out I like the propeller better. I have only washed a few times so it is too soon to really tell if it is a good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the washer and Dryer for about a week and so far so good. My only complaint is that the dryer takes forever to dry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with washer. Clothes are clean when done washing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Samsung really thought of everything with this design. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washing machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer no issues and washes a lot of clothes at one time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer read the manual,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer with great functions, would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washing Machine. Great Value. This is our 3rd Samsung version of this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top load

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this top load machine. So glad the lid locks when the machine is operating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Only used twice before it burned out

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used it twice and the main board burned out and totally quit. Clothes were stuck inside as we couldn't open the lid. Contacted Best Buy to bring me a new one and they insisted on sending the installation team back out. Total waste of time. They finally scheduled someone 10 days later from Geek Squad to come out and check the machine and get our clothes out.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    No 15 min speed wash

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but did not have a 15 minute speedwash and dont like the bleach placement. Good options though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep loads actually fills with water

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never felt obsessed with washing!! This is an amazing piece of machinery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart device makes it super easy to use. I love the color as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as expected! Got delivered without any hassle! Love the color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well worth the $. Keeps clothes really clean. Love the washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had for 1-2 weeks & done 3 loads of laundry & so far no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product replaced a Maytag that didn't last 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer/dryer set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works wonderful. Washes large loads and dryes them in one go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing operation is flawless with no Issues and great results. Wow!

    I would recommend this to a friend