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Customer Ratings & Reviews

Your price for this item is $1,439.99

Customer reviews

Rating 4.3 out of 5 stars with 391 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers love the large capacity of this washer, finding it easy to use and clean clothes effectively, with many noting its quiet operation. However, some customers have experienced reliability issues and difficulties with installation, while others find the price point to be high. The door mechanism has also received some negative feedback. Overall, the positive aspects of cleaning performance and ease of use are frequently highlighted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 391 reviews
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    looks beautiful. Samsung is the best. works amazing

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being in my 50s I owned many washers, and the Flex Wash is absolutely fabulous. My Laundry is very clean with no soapy residue even when I use the quick wash cicle.....which has become my most used one. The upper washer is perfect for delicates like bras of caps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new technology time and water saver.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my choice. Works great and like dual washer and dryers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is happy to hear that you've found the perfect washer for you, Pina. ^Lo Samsung

  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Fantastic and reliable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic washing machine! Love the separate section on the top for delicate items or small washes. Having the wifi connection is also fantastic - my TV now tells me when the washer is done :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is worth it! It looks so classy in black.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sam sung flexwash

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great one now I can use anytime don’t have to wait for a full load, good for towers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Count not ask for more, perfect to save time and money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, very quiet and works perfect, it's nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves you time to do 2 loads at once. Good for a busy mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. exceeds the expectations without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Specs are great and very convenient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the wifi connectivity, it’s awesome an very convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer with 2 units

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product not found by any other vendor. Quick delivery snd install,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it but smart control not too goo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Saves water and energy! Only thing I do not like is how the smart control works, the washer HAS to be on in order for you to work it on the app. They should definitely fix that so you can load your clothes, pour detergent and be able to turn it on on your phone from wherever you are at, at whatever time you want. Same thing with the dryer.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Lick and lack defeats

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like water , and the main door not close well, kids lack not desactívate power botón .

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know you must be frustrated with this situation. Thank you for sharing your concerns with us. I am here to help. I have attached a troubleshooting guide for your concerns with your washing machine leaking water (https://bit.ly/3yRkIIw). In addition, unfortunately the child lock does not prevent the power from being turned on, but it does stop the washing machine from being started. We would like to speak with you regarding your concerns with the door. Please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144011466) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay Samsung

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Flex Wash cuts time off laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Cuts laundry time in half with 2nd washer, plus the 5.5 is bigger than our previous washer, we thought it would be smaller. No reason to pay extra 200 for 6.0

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This thing is a beast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can get your laundry done in no time at all with this beast of a machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase. easy to use and cleans clothing well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very nice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product to use and awesome serivce by Best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this item. i am super happy that i made this purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      If you're happy, we're happy! Thank you for being the best part of Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Was

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do love a lot and I can use for small laundry too

    I would recommend this to a friend