Customer Ratings & Reviews
- Model:
- WV55M9600AW
- SKU:
- 5712419
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the large capacity of this washer, finding it easy to use and clean clothes effectively, with many noting its quiet operation. However, some customers have experienced reliability issues and difficulties with installation, while others find the price point to be high. The door mechanism has also received some negative feedback. Overall, the positive aspects of cleaning performance and ease of use are frequently highlighted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Washer capacity
Amazing Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just an amazing washer, quiet, large capacity and the top wash unit is super handy for small loads. Looks great too
I would recommend this to a friend - Pros mentioned:Washer capacity
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good washer. Love the fact that’s it has the smaller washer machine on top for small items or smaller laundry batches. So far I love it!
I would recommend this to a friend - Pros mentioned:Ease of use
Works so well. Clothes come out almost dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer. So easy to use. Clothes are almost dry when they come out. I would definitely buy it again. Looks so good.
I would recommend this to a friend - Pros mentioned:Washer capacity
Two loads
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung makes the best products. The fact that you can wash two loads at once is amazing
I would recommend this to a friend Almost top notch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, love all the available settings. I don’t like that the top washer doesn’t have a dispenser built in for detergent, you have to use a provided “cup”. The wash cycles also seem a good bit longer than the old LG washer I replaced, sometimes by more than 30 minutes. Generally, though, I think it works well.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Works well, and looks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While the bottom is lower to the ground than i had expected, out cleans very well.
I would recommend this to a friend - Pros mentioned:Ease of use
Recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how easy this washing machine is to operate. Very intuitive, and does a fantastic job!
I would recommend this to a friend - Pros mentioned:Washer capacity
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits everything and washes extremely well. We love the small washer on top and use almost daily for delicate loads or just small loads.
I would recommend this to a friend Fantastic
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Effectively cleans everything! The upper basin feature is a nice plus! The only complaint is that the front basin is so low that I literally have to squat down to transfer clothes from the washer to the dryer. If I were to put them on pedestals, I’d need a step stool to use the top basin.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer performs as expected, I haven't had any problems so far (2 weeks) and couldn't be more pleased.
I would recommend this to a friend - Pros mentioned:Washer capacity
Love the washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clothes come out smelling so clean and bright. So many functions and the small washer on top is great. Use it a lot for quick wash and delicate items.
I would recommend this to a friend - Pros mentioned:Noise level
Great washer. Nice looking too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s being working fine. Quiet and nice. Loving it so far
I would recommend this to a friend - Pros mentioned:Washer capacity
Gargantuan washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I had a couple of things happen that caused the error messages t come on, but it was not the washer’s fault and the problem was solved. I absolutely love being able to do the big sheet towel load in the bottom and a light clothing load in the top at the same time. I thought the cycles would be too long which is what friends had warned me about, but I am, so far, a happy camper.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this washing machine is everything advertised and does a great job.
I would recommend this to a friend - Pros mentioned:Washer capacity
Fantastic overkill!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Samsung washer for this. It’s awesome! I’ve used the top and front load to do 2 loads at once. It’s great!
I would recommend this to a friend Dont buy it!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not recommend at all!! purchased w/ protection plan for 5yrs and it's dead right after the plan has been expired. Dual washer is useless, do not buy it....and do not buy the protection plan...better to cover your appliances with your home warranty plan...
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate you telling us about your experience with the washer. Let's assist you, BenjaminY.
We would love to speak with you personally to gather more information about the washer so we can better assist you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147525656, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Washer capacity
Wonderful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful washing machine, Works great, clothes feels soft and cozy.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Great washer !
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. I purchase Samsung for all of my appliance needs. Would recommend to anyone.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great washer for busy families!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was easy to install and setup. It is very convenient to be able to do 2 loads of laundry at the same time.
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is excited to know that we have exceeded your expectations with our sleek design and ample capacity that have made the task of laundry a little easier. Welcome to the Samsung family experience! ^Cat
- Pros mentioned:Washer capacity
Good Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decent washer - Worth the price n good job samsung
I would recommend this to a friend
