Customer Ratings & Reviews
- Model:
- WV55M9600AV
- SKU:
- 5712423
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the large capacity of this washer, finding it easy to use and clean clothes effectively, with many noting its quiet operation. However, some customers have experienced reliability issues and difficulties with installation, while others find the price point to be high. The door mechanism has also received some negative feedback. Overall, the positive aspects of cleaning performance and ease of use are frequently highlighted.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Saves water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful machine that works so efficiently we thought it was not getting enough water. It does a very nice job with our clothes especially with the whites, which came out crispy white.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic features including two washing machines. Top for smaller loads. Saves time and can do two loads at the same time. Also the smartphone feature is awesome. It alerts you via an app about the wash being done.
I would recommend this to a friend - Pros mentioned:Washer capacity
Samsung washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer has alot of features. It is large capacity for the main wash unit and the smaller top washer is convenient small loads and/or smaller items.
I would recommend this to a friend - Pros mentioned:Ease of use
Great washer and dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This washer and dryer from samsung offers more options than I'll ever need. They are amazing at what they do and are easy to use. The Smart feature is something I didn't know I needed till I started using it.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great Washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the deal I got it, I cannot complain. Its a big machine with a lot of features
I would recommend this to a friend - Pros mentioned:Noise level
Excellent Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, user friendly, uses minimal water, vet quiet and the extra small washer is a must to a household. Beautiful design. Thanks Samsung!
I would recommend this to a friend - Pros mentioned:Washer capacity
Where have these been all my life?
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! I knew that I was splurging a bit but who knew how badly I needed the extra space. It has cut my laundry days in half having the extra wash on top.
I would recommend this to a friend - Pros mentioned:Cleaning performance, Washer capacity
Top washer issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom washer has a large capacity and does a great job of cleaning. The top washer broke almost immediately! The place where soften is added clogged, caused overflow and locks up whole machine from functioning until completely dry.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lubrown404,
I see you are experiencing issues with your Samsung Washer not draining. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143119098. We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Cleaning performance, Ease of use
Excellent Value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Machine is economical, quite, and convenient. Using the Samsung app with the washer makes doing laundry a breeze allowing you to better manage your chore time. Even has a quick wet clothes in machine reminder function so you don't forget to dry the laundry. App also can connect to Amazon to reorder laundry pods before you run out. Very family-friendly.
I would recommend this to a friend - Pros mentioned:Noise level
In love with this washer machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG. it felt so good to be doing two loads at the same time; this washer is great and really quiet except when it's starting to spin but other than that super happy with my purchase.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has to be the best washer I have ever seen let alone have owned. It's so quiet that you can barley even here in running and clothes are the cleanest they have been since they were new.
I would recommend this to a friend - Pros mentioned:Washer capacity
Works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well so far. Hope nothing happen in the next 10 years.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Love the top washer for delicates. Bottom washer works amazing as well. I love the internet feature. I get alerts on my phone when wash is completed.
I would recommend this to a friend - Pros mentioned:Ease of use
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far no any problem. Easy to use，no need to bend / squat down for the small items washing unit
I would recommend this to a friend - Pros mentioned:Washer capacity
Makes laundry day a breeze!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very intuitive machine adjusts washtime based on load size Love the top washer for delicates or small loads Efficient, easy to use, washes clothes well
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for choosing Samsung for all your laundry needs, Momofboys. We're happy to hear that this is a great fit for you and your family. ^Lo
- Pros mentioned:Washer capacity
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the functions and choices for customized loads. Top washer works great. I don’t know if I would use it much but so far I found all kinds of uses for it.
I would recommend this to a friend - Pros mentioned:Washer capacity
Great washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just bought a new house and picked this washeras my starter. Flex wash is super convenient.
I would recommend this to a friend - Pros mentioned:Washer capacity
Fits a lot of clothes.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washing machine, I definitely recommend it. You have the option of outing in a small and big load at the same time.
I would recommend this to a friend - Pros mentioned:Washer capacity
2 Loads at once, worth the $!!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best purchase yet appliance wise, having the ability to do more than one load at a time is a real time saver.
I would recommend this to a friend - Pros mentioned:Washer capacity
great washing machine for large families
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very convenient to have the ability to wash small delicate loads in top washer while washing large heavy loads in main washer.
I would recommend this to a friend