Customer Ratings & Reviews

I'm very happy with the washer and Dryer. The delivery guys were great. But the girl I ordered on the phone was very misled. I thought I was talking to someone from the Rock Hill SC store. But I later found out it was the call center. She told me the delivery would be from 4 to 7. And that was wrong. I had to have another delivery because I was at work when they came at 2. I had to get my Uncle to sit in for the second delivery. It was very inconvenient

After twelve years with our last Samsung washer, it was finally time to get a new one. We have been very impressed with this washer. We absolutely love all the options you have for how the cycles will run. Not every load is one size fits all, and this washer lets you change things based on needs. It runs well and is very quiet. We would highly recommend it.

Only complaint is if it get uneven load, it keeps trying to adjust and runs and runs instead of stopping so we can manually fix the issue

After looking around at all our options, we finally settled on this model and so far we've been very happy with our choice. It has an excellent capacity and really does a great job tackling those large loads. I love the wifi connection too so I can keep an eye on the remaining time left, or access the manual, or see any fault code (haven't had one yet).

Works great, doeent twke long to wash the clothes ans amount of room it has is nice. Very easy to opperate

This washer uses plenty of water, the clothes come out clean and fresh. It is so deep it can fit my king size comforter. I don't need to wash as often because the loads can be larger than my previous machine. I am loving it.

Great washing machine. Easy to use. Washes my clothes clean and gets the job done

Efficient! Quiet, and easy to use. Linking to samsung app is an added plus!

Excellent washer. Replaced a 9yr old Samsung that was still going strong with no issues ever. I expect this one will be as good if not better.

Works great, gets our clothes clean and has a great load capacity.

Love it wish I got it earlier, will always purchase from Bestbuy

Decent for the price, large capacity and easy to use.

I really like this washer. I've been using my samsung washer for a while now Im very happy with this. Its quiet, efficient, and has good variety of wash cycles for all my needs. It is spacious enough for large loads, and clothes always come out clean and fresh. I also like the sleek design and how easy the controls are to use. Definitely a great purchase!

Amazing washer machine and high level intelligence from app you can setup.

We love our new washing machine. Is quiet, and works really well!

This is a very Good washer for the price and is very quiet. Delivery was excellent

Great product , first washer I bought in years and I’m happy with the purchase . Wash is silent , easy to use , preset settings are great

The most quiet and efficient washer we have owned. I definitely recommend this washer.

Perfect size! Can't go wrong with this. I absolutely love it. I would definitely recommend this washer and dryer set.

Excellent product but the smart sensor feature used to determine water level is a bit off. Does not allow enough watwr to cover load. While you can select feature to fill to limit that results in more water than needed. Love that it can wash a huge amount of clothes in one load.