Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,117 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best of washer we had and are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity this washer can hold. Easy to learn, simple dials great fresh wash. Like the detergent and softener dispenser makes things makes laundry easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    My favorite

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it is efficient and very rough. Easy to use very large capacity

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung washer and dryer set.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! Can't go wrong with this. I absolutely love it. I would definitely recommend this washer and dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Efficient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is better than I hoped. Some have complained about the noise, but if its in your basement, you know its still running a load when you’re up stairs. J/K. Its not that loud. Very efficient. Taller than our old Maytag. Had to be very careful getting it down the basement stairs. Follow the initial wash instructions before using it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product terrible customer service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome! Service is terrible. The installation was not a great experience. Didn’t ask me which way I would like to swing the dryer door. I had to ask for them to install washer they weren’t going to. Best Buy’s customer service center is terrible. Samsung is the best but I will never buy from Best But again. The company has gone downhill bad.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very Good washer for the price and is very quiet. Delivery was excellent

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Big loads? Buy this one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality and High capacity washer, 2nd one that I've owned as I had to leave my first one with house that I sold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is awesome and the tub is huge, no worries on washing your beddings cuz it fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Exceeding expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer exceeds my expectations. Quite operationally and the dials are really well done. I was disappointed when the LG I previously had (sold with house) was not available, but this Samsung model is doing great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great for big loads

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving my washer so much I am able to wash my blankets for my king size bed without issues. Saving me a trip to a laundromat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Review of the Samsung washing machine

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung washing machine. It is very quiet during the cycle and it lights up blue and is so very easy to operate. It really cleans the clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Quiet. Large. Installation was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Large Capacity, Smart Washer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Washer. Large enough to fit my queen size bedding so I don't have to make trips to the laundry mat. Also love that I can connect bluetooth and be notified on my phone when the loads are finished ( whether I'm home on wifi or not)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very easy to use love that you can have it hooked up to the app to notify you when the washer finishes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very spacious and connects to phone… i absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about no agitator but gets clothes clean super quiet and no smell like the front loaders

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Couldn’t ask for better. Gotta comforter’s and all other clothes no problem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer and dryer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set when ours went and couldn’t be happier with them. Probably the best washer and dryer we’ve ever had. I recommend it highly if you’re looking for a new set they are great.!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very nice washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off this is a HUGE washer and if your a shorty like me you may need tobuy a stool specifically to reach in there and a grabber stick. Tall people 6 foot+ have zero issues. You have to be carefull about uneven loads my washer popped up a error message when I washed a small throw pillow with my sheets. I tried to balance it myself i leatned to just drop it all in and let the machine shift it around. I like the washer app that lets me know when the washer is done. My washer is on the bottom floor of a 4 level home with me at the top its soooo nice.

    I would recommend this to a friend