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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1101 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,101 reviews
  • Rated 5 out of 5 stars

    washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice ang good quality fast install deliver fast and nice people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , first washer I bought in years and I’m happy with the purchase . Wash is silent , easy to use , preset settings are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this is excellent. Perfect size and the wash cycles works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very Good washer for the price and is very quiet. Delivery was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Deep

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a lot and washes great! After you read the instructions it is really easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer must have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Big enough for a king-size blanket. Has wi-fi. Can wash various settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the best applies

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer machine and high level intelligence from app you can setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like that this washer is a smart device.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife is the one that mainly uses the washer. She says that I do not know how to use a washer. It is simple open the top and throw everything in that fits. One hour later and everything is clean in a single load. What could be more simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size! Can't go wrong with this. I absolutely love it. I would definitely recommend this washer and dryer set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 5.5 washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new washing machine. Is quiet, and works really well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second washer that I bought and I love it. My first one broke after many years and instead of swapping products I bought the exact one. You can’t go wrong with a product that you love.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product= Good. Best Buy Experience= Awful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great. The process was horrible. I can't tell you how frustrating it was to have the deliver team; 1. Break the washer the first time they tried to deliver it, 2. Offer a reschedule, first two weeks and then 50 days AFTER the initial date scheduled. The delay in service meant we had to take our clothes to the laundry mat. We are a family of 10 people. That trip cost us $100 to wash out clothes and an entire Saturday to wash them. 3. Finally identify a different washer that we could get in a semi-reasonable time frame and then when installed the water was turned off and not turned back on (which we did not know). That resulted in us calling a repair man to see what was wrong and came out to literally flip a switch that had been turned off and charge us $150 to do so. So the experience cost us $250, and entire weekend day and untold amounts of frustration as every time I called the provided number I was hung up on or disconnected 2-3 times. I'd struggle to find a reason to work with Best Buy again- certainly on appliances but really it makes me question using them again for anything.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We know that your overall delivery and installation experience with the washer can be disappointing.

      Please don't hesitate to contact our Best Buy customer service department at (888) 237-8289 for further assistance with the unit. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Everything I Hoped it would be and MORE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've wanted a washing machine that holds my king sized comforter forever. Not only does this machine hold it but it doesn't wrinkle it up and clean it beautifully. I have cut my weekend laundry time in half with the huge machine. Would buy again in a second.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most quiet and efficient washer we have owned. I definitely recommend this washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. My washer has quite a lot of washing options. The washer is so quiet that I forget it’s on until I hear the pleasant sound that my wash is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The delivery and installation was flawless. The washer works well. It runs well and the noise level is not bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new washer. The men came out and such a great job. They removed my old washer with no problem. The men were really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and the installers were on time and very professional. Also shout out to our sales rep Daniel at the Slatten ranch store for being extremely knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer syncs to phone flawlessly and even lets you know when it needs to be cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the size takes up good load easy to use so far it serving its purpose i highly recommend

    I would recommend this to a friend