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Customer Ratings & Reviews

$849.12
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The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,117 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washer! Very large capacity with lots of setting options and the automatic “self clean” reminder is great for this busy bee!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Me very 1st washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very 1st washer and im happy with my choice. I love the all the features and how you just lay your finger on the presents and it just reads it. I have a family of four so, there is always clothes that needs to be washed and this washer has been doing the job. The music playing when the load is done was a shock factor and just the cutest freaking thing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I had a LG front load and pedestal washer before. Even when I would wash 2 loads at once this new Samsung washer washes more clothes and does a lot better job at having all items super clean. I don’t usually write reviews but this washer by Samsung deserves it.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only deducted one star bc I have to constantly run it on deep fill. It just doesn’t seem like all the clothes get washed if I don’t set it to deep fill. There will be a couple pieces out of every wash cycle that it seems like they float on top and don’t get clean with the normal settings.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice large capacity

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    efficient, large capacity, I can wash king sized quilts easily. Don't have to wash as often with larger loads.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    great washing machine!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received this at home with free installation. 5.5cu is such a great space for big families as well as one load of laundry so you don’t have to do multiple loads and waste water. this also collects pet hair and high efficiency it can detect the weight of clothes and determine how much water will it use for that load. You can also use your phone to start your wash and adjust settings! Overall this is a great washer!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine gets the job done very well. It’s quite and has a lot of great features.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and very quiet. The best part was the crew that came to install. They were WONDERFUL. Very nice efficient knowledgeable. Will keep my membership with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love the washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely amazed by my washer! It’s spacious enough to fit a king-size comforter with ease, which is a huge time-saver. The wash is thorough and gentle, and everything comes out looking fresh. I love how efficient it is and how much it can handle. Highly recommend it for big loads!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer washes our clothes very good. I switched back from front load washer to top load washer and no more smell coming from the washer. I am able to wash comforters, sheets Pillow cases in one load. My only regret was not getting the multi load dispenser for detergent. I have not had any load unbalance and shaking as experienced in front load washer. So far this seems to be a very good washer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Stylish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded to the Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, and I'm thrilled with the performance! The Super Speed Wash feature is a game-changer, cutting down my laundry time significantly without sacrificing cleanliness. Its smart capabilities are very convenient, allowing me to manage my laundry remotely. Plus, the brushed black finish looks sleek and modern in my utility room. Highly recommend for busy households!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, we love using this in every day life. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is fantastic it has a large capacity. I had a small capacity washer before and now what used to be 3 loads of laundry is now 1 load of laundry. I am 76 years old and this washer saves me a lot of steps and time. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Very Satisfied Customer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my new washer & dryer perfect for small & big loads. Easy to use very sleek & modern

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy Days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeded all of our hopes for this new appliance. Very efficient-Easy to use-Can't ask for more then that!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Easier washday.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this washer has worked really well. I like being able to choose how to wash each load, whether I want an extra rinse, high spin dry or many other options. I also like the size that allows me to wash some larger blankets. I have not attempted to operate it via my phone but that could be a good thing for some people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was shocked at how much room this had and super quiet as well! Definitely would recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love My New Samsung Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new washer. I love that I can turn on the water to spot treat items or rinse out the detergent cap. It is large enough to fit comforters and most anything. My clothing seems to be a lot cleaner than my last washer got them. It is hard to reach down to get the items at the bottom though. That is my only complaint and it is worth ir to have the large tub.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Huge loads

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer, honestly though wish i was 3 inches taller. Holy what a bear to get socks out from the bottom of wash

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had quite a few washers over the years including this same model in a previous home before we moved. This one was the best so we didn't hesitate to purchase it again for our new home. It has a lot of settings that are actually useful, enough size to handle almost anything, it's quiet and seems to be really well built. I couldn't list any cons, and with Best Buy's protection plan you couldn't make a better choice.

    I would recommend this to a friend