Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,117 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and take a big load and not complicated

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice item

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice product super big iteeeeeeeeeeem really like

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great washer! We've enjoyed using it. It play a little tune at the end, which I might shut off. Other than that it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the large tub. Quiet when it washes your clothes

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer, amazing capacity!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Big capacity!! It is very deep so I am short and need a step stool to get clothing out!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great appliance!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many options, quiet when is use. Nice color for laundry room

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle, Washer performance

    Rated 1 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes were not washing well because I put my white rug and stains were still there. It kept washing over and over because it was not spinning the clothes. The tumble wouldn't balance. I switched it to the same brand with the agitator and I'm really happy with the new one. Also the delivery guy that brought the new one stated the previous person didn't connect the washer correctly with connecting the water hose on wrong side. I guess the previous person put the cold water hose on the hot water and vise versa. He said that could have been causing the problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JenniferM, thank you for choosing Samsung for your washing machine needs. We're sorry to hear that you switched to the same brand with an agitator after your previous washer had a performance issue. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large the drum is. Washes clothes and bedding in large quantities when needed. Easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and it's capacity. Perfect to have for families.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Upgrade to Laundry Room

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, quiet, and gets clothing clean - what more is needed ? I love the options to customize the wash cycles and the notifications are nice to remind when the cycle ends so I dont forget wet laundry in the wash for a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recomendation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recomend it. Bight it please.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, efficient, lots of washing options for different types of loads

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, bigger loads, looks nice, if your short it’s hard to get socks out of the bottom of washer!

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Great first impression of this large, deep machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Machine is performing well. Deeper than anticipated and for a shorter person may be an issue getting laundry out. Love all the load selection feature and how it can handle large loass. It sould come with a better user guide if online access isn’t available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, good price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer set. I’ve always wanted a black set and it’s high tech! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer for the price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system! Really does clean as efficiently as they say! Lots of useful features for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung top load washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Cleans great! Has smart features so I can start it remotely and also sends me messages when a cycle is done. Only downside is if you are shorter than 5’7 you might have trouble reaching all the way inside to get your clothes out

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer. We have had one for almost 4 years and this one was a gift to my in-laws. We haven’t had any issues so far and highly recommended it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was everything I was looking for and more. I highly recommended. Best service and delivery was great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I love the washer. It is deep, quiet, and doesnt take up a lot of space. Although deep you do still have to keep in mind not to over pack. Because it is a smart washer, I have it attached to my phone and it lets me know when my cycle is unbalanced, complete, and more.

    I would recommend this to a friend