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Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1116 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,116 reviews
  • Rated 5 out of 5 stars

    0% buyers remorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer it has smart app controls that lets you customize your washing cycles and give washing different garments selections that allows you different settings on which cycles best suits your many different heavy soiled or light soiled garments you can control from your phone set and wash now or set for later time very satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    The best washer machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is the best purchase that i made for a while, ease to use , i can wash a lot of cloths at the same time very well .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were able to assemble the washer on our own. It was easy and the instructions were clear. The washing machine is big enough to hold a king size blanket which is what we were looking for. I highly recommended it!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Samsung 5.5 Cu. Ft. HE Smart Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washer...great settings and deep basin. Very efficient and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super Happy with My Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washer with extra large and deep capacity. Clothes and blankets come out clean. I bought the non-agitator washer. Works very well and holds lots of items. If you’re short you will need a step stool to get all items out of washer. I’m 5’11” and it’s perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    washing machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, highly recommended. My clothes come out super clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Samsung washer from besy buy works great looks amazing and has all kind of cool features!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new machines, the color is beautiful and they fit perfectly. They are quiet and handle all the loads we do weekly for our family of 5. I would recommend buying these machines for the great price and service Best Buy offered.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent Washer. Big enough to wash comforters.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Fits a large load, washes in multiple modes. Spins fast contrary to some reviews. There’s a setting for the spin cycles. Has a separate water dispenser in washer where you can spot wash clothes and or wash your hands. Quiet. Also notifies me on my phone when done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung dou

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with the washer and dryer duo. Love them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer Exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the tech. Support on the phone to the repair man coming to my home to look at my washer everyone was very knowledgeable on what was happening with the washer and everyone at Bestbuy did everything to get me and my family back to our routine. Our washer was deemed a fire hazard needed to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. This washer gets our clothes clean…quietly, which is appreciated. We’ve only had it for about a month so we’ll have to wait and see on quality and durability. We picked it up in store and the staff were friendly and took care of us quickly so we could get home and set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect deal and even better service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal I found on a good quality washing machine. Great price, quality of the product is amazing and the service is even better. Best delivery and service was great, on time and installed the washer in a no time

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a family of 5. The large capacity is a plus. We have used the super speed a few times when we are in a hurry. I'm not sure if that is good for the motor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer so far. Has several different wash options, from cycle type, multiple water temps, number of rinses, level of spin, and soil level. It’s has the ability to be controlled from your phone. Also really like the size of the tub. Easily fits my king comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer/Dryer - Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant say enough good things about this washer & dryer set by Samsung! I was in the market for a new set after lots of problems with my Whirlpool washer and Im a big fan of Samsung because I have a 65" tv & a Samsung Galaxy phone (both for several years now) & they both are great! So my decision was pretty easy when i went looking for a washer & dryer & after maybe a month now of owning I am extremely happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and Iove the no agitator! I am able to wash my king size comforters with no issues!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the song this washer plays when it finishes the load. The smart app feature is wonderful for my kids to get alerts and know when to change the laundry. So far I am very pleased with the features it has compared to my previous washer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung smart dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best decisions I made moving into my home. Has a large loading capacity and easy to use with the smart features on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is amazing! Really pretty, works really well, the noise is low and I’m enjoying very much. I’ already using for almost a month and everything is great!

    I would recommend this to a friend