Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 10885988
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Very satisfied!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I have no complaints, I love my washer! So far so good and I enjoy having bought it.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does a very good job, easy to use. I like the water faucet inside
I would recommend this to a friend - Pros mentioned:Noise level
Samsung delightful
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, this unit has made my life of washing easy large drum, great for bedding and I simply love how quiet it is a great purchase for the price
I would recommend this to a friend Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does a great job of getting my laundry clean without beating it up.
I would recommend this to a friendThis Washer Does It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I are very happy with our Samsung washer/dry selections, in-store service and installation. Our thanks to the Best Buy appliance team for a great job. We know that we made a GREAT choice for our new condo.
I would recommend this to a friend- Pros mentioned:Overall performance
Best washer machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and highly recommend it. It washes the laundry very good. Easy to use. I would not get better than this.
I would recommend this to a friend - Cons mentioned:Depth
Pass on this one
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to replace LG top loader that was rusting, less than 10 yrs old. Settled on this Samsung set. Did lots of research, didn’t find any reviews that pointed out my issues prior to buying. Pros: Looks nice. Doesn’t vibrate, stays put. Chimes are not annoying. Cons: Too deep, I am average height and can barely reach clothing on the very bottom. I literally have to find a spot I can touch and then turn the drum, while half way into the washer, and grab the small items when they get to me. Soap doesn’t completely rinse out if you only have the washer rinse one time. Now I know why this washer has numerous rinse cycle as an option. What a waste! The lid isn’t flat. There is the potential for anything you set on it, to slide off. It’s a nice looking washer, so this was missed while looking at it. Not a deal breaker, just something to be aware of. Advertised as having “Delay Start” however, there’s no clear option for it. As with most things today, there are numerous electronic programming options. A washer only has to do a handful of things. Laundry is a chore, not a game. Don’t make it any harder! Best Buy was great to work with. First washer delivered was marked up on the side when they opened the box. They were willing to give $50 off for the “cosmetic” damage. Given it was an appliance and I had no way of knowing how it received the markings, I returned it. They replaced it with a new one. Good customer service. I’ve been using this washer for 6 months. Overall, If I had known then, what I know now, I would have passed on this one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Ceecee,
Thank you for sharing details about your new Samsung washer experience. We truly value your insights and are committed to ensuring you have a positive experience with our products.
Pros:
We're glad you appreciate your washer's design, stability, and pleasant chimes.
Cons and Suggestions:
Depth of the Drum:
We understand reaching the bottom of the drum can be challenging. This design aims to accommodate larger loads, but we recognize it may not be ideal for everyone. We recommend using a grabber tool or laundry tongs to help reach smaller items more easily.
Soap Residue:
To improve rinsing, try using less detergent or a high-efficiency detergent. The multiple rinse options ensure thorough cleaning based on your load's needs.
For additional details, please see page 32 under the "Add the correct detergent type" section of the manual. To increase the number of rinses per cycle, please see page 36 under the "Control panel" section, item number 4.
Manual
https://downloadcenter.samsung.com/content/UM/202405/20240520095306116/OID67143_IB_WA7100C_EN_240517.pdf
Lid Design:
We note your observation about the sloped lid. While it enhances the overall aesthetic, we understand your point about practicality.
Delay Start Feature:
This model washer does not have the "Delay Start" feature. If this needs to be clarified, our user manual, on page 45 under the"Cycle overview" and page 57, provides step-by-step instructions on using the delay end function. You can also contact our support team for a quick guide.
Manual
https://downloadcenter.samsung.com/content/UM/202403/20240325165557746/OID74251_IB_T-PJT_WD8000D_EN_MES_CFR_240322.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147161143) to help our team gather your information.
Have a great day.
^Charles
- Pros mentioned:Overall performance
Best deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.quality of open box was amazing the price and the product was new with out scratches, dents, or missing parts. I love the open box from nest buy
I would recommend this to a friend - Pros mentioned:Ease of use
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal easy to use works great timer lets yoi no when it is done. You can also hook it up thru your phone
I would recommend this to a friend - Pros mentioned:Overall performance
Amazing capacity
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great on washing all our loads. Basically running 247
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Our old Samsung dryer we thought it had went out so i bought a new set (it was actually something very small electrical in the house that was the issue) any who, we got a new set and it works fine. Love the samsung smart things notifications when the loads are done. The old ones we had for 8 yrs and probably would have had it longer. Samsung makes good solid products.
I would recommend this to a friend- Pros mentioned:Overall performance
my laundry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, I love it, the best purchase and the right store
I would recommend this to a friend - Pros mentioned:Size
Amazing!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is a huge upgrade for our old washer. This one was bigger and cleans so much better. We are glad we made the switch.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Macine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best machine ever. Best to have it installed. Very happy with the product.
I would recommend this to a friend - Pros mentioned:Capacity
Wash Day Doesn't have to take All day
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washing just got easier. Love the large capacity. Sharp looking and energy efficient. I love Samsung
I would recommend this to a friend - Pros mentioned:Capacity, Ease of use
Large capacity a plus...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent for the price, large capacity and easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eazy to use and understand and very nice i love the soft closing lid
I would recommend this to a friend - Pros mentioned:Noise level
Perfect washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got a wicked deal on this washer and it was a much needed upgrade! Super quiet, and the smart features are cool
I would recommend this to a friend - Pros mentioned:Capacity
Excellent washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely pleased with our new washer. I’m able to fit my king size comforter in this washer. It’s very quiet and does an amazing job washing our clothes! If looking to purchase this washer you should…
I would recommend this to a friend - Pros mentioned:Overall performance
owner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really tall had to buy a step stool does a good job
I would recommend this to a friend