Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 10885988
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Recommended Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like it. Easy to used,can load a lot. Good for heavy blankets for winter.
I would recommend this to a friend - Pros mentioned:Noise level
Great value!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! Very quiet motor washes clothes nicely cycles are quick
I would recommend this to a friend Excellent washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with this washer, its smart features are amazing.
I would recommend this to a friendTime and finance convenience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know what I was missing or needed until I used it for the first time!! I can adjust everything about how I do my laundry which may seem unnecessary but I have seen difference in my water bill. It’s big and next to my old dyer shows a stark difference of what I had and what I have now
I would recommend this to a friendGreat washer machine.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great washer machine. What I love about it is that it's brilliant. You can monitor it on your cell phone.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I had the beat buying experience at Best Buy. We generally hare buying appliances but the salesman was knowledgeable and courteous. He mentioned that if the appliances went on sale anytime soon we coukd her refunded the difference. Truley food experience.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the washer and its ease of use. We love the samsung products
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, it is elegant, fast and tells you when it has finished washing, it washes very well in large quantities.
I would recommend this to a friend Buy at Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Gentleman that asset me had great customer service and help me through the whole process of purchasing a washer and dryer and also the delivery guys we’re very professional and great customer service as well
I would recommend this to a friendSam sung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washing machine, Best Buy was great with delivery and set up and explained everything I needed to know
I would recommend this to a friend- Pros mentioned:Capacity
Samsung washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is perfect I wash all my clothes and blankets is perfect for me
I would recommend this to a friend - Cons mentioned:Washer performance
I hate this machine! Garbage! Zero Stars!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.0 stars! This is an absolute piece of trash and possibly the loudest machine in existence. I currently have 2 sheets (Q), 3 pillow cases, and a throw blanket in the machine-it’s been “washing” for 2.5 hours now. The drum thrashes about, the display shows UB for unbalanced load then the stupid thing starts over trying to wash again. Samsung should reimburse me for my water bill this month. I’ve had this machine for less than 30 days! This is the 3rd time the machine has errores since it was delivered 7/16. I thought it was a fluke at first-I truly hate that I have this and would NEVER recommend it to anyone! Sadly, the two Week replacement window has closed:( The deep drum only fills about 1/3 way with water in regular loads. When it does function as I believe it’s designed to the items barely rock in the water and do not seem to get clean IMO. Get literally anything else! Save yourself the trouble! Shame on you Samsung, you’re better than this!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Misty S,
We understand how it feels to deal with an error code on our appliances. We are here to help you.
Please see the link below for the steps if the washer is showing a "Ub" error code. Kindly click the embedded "washer won't spin" word inside the article for more steps that can help you if the washer doesn't complete the cycle.
https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
In addition to the link above, please see the link below for the steps if the Samsung washing machine does not fill with enough water. Please watch the video and click on all the embedded words inside the article.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147430173, which will help our team pull up your information.
^Rainly
- Pros mentioned:Capacity
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine that can handle my king size covers.
No, I would not recommend this to a friend Best Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the most accurate and most reliable Washer. I love it. It’s Awesome!!!
I would recommend this to a friendWashing machine, Samsung
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very functional and very complete saves energy since you can add time or do quick washes If you started a cycle do not stop it because it will throw away all the water and start again
I would recommend this to a friendPerfect and high quality trusted washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy this high technology heavy duty machine, trust me it will finish the whole laundry work perfectly
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer highly recommend don’t go looking wasting your time n money, stop here n read this message… if your reading this buy this one n quit looking any further
I would recommend this to a friendSamsung products for the win!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best washer ever. Bought the matching dryer as well. The WiFi option is amazing. It’s great to be able to control the washer from your phone
I would recommend this to a friendSamsung washer and dryer set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered online and they gave me time delivery date but no one come to deliver so o spend all day my time for waiting. And after that new scheduled installation set up but they deliver washer with some scratches on front so I set up appointment again for switch new one so overall I spend 3 days off schedule from worker and waited 15 to 20 days to get proper installation.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Washing Machine review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service! I'm very satisfied with my purchase and experience with best buy. I would definitely recommended!
I would recommend this to a friend