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Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,117 reviews
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this washer for a year, so far it's working well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine. The machine performs much better than I expected!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it bought the whole set new and no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Much need new washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It met my expectations, working well. I can wash king size quilts

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine!! So easy to use and my clothes seem to be cleaner without a doubt. Highly recommend!

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Whasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does great but I think my frount load washer I had got the whits a little bit whiter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable and less stressful, good brand, good quality, quick and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer and dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo with different functions and cycles to match the amount of deep cleaning needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s so beautiful and can wash a lot of towels. I don’t need to two loads . I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Top Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this washer. This washer quality is consistently outstanding, exceeding my expectations every time I used it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful and functional

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer my clothes smell, and looks so good with it, and I love the steam feature instead of having to iron clothes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The exchange

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, I received a call just before they got to my house. The delivery guy (Can't remember his name) was great. Very friendly and was professional. The delivery and take away was done a short time. I would recommend this fellow to do deliveries

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how much quicker I can get laundry done with the larger capacity. Works extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Washer. Washes a lot of clothes and does it with a smaller agitator. Great bang for the buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Washer i bought it again !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer . I have the matching dryer . We used the washer much and had it for a long time. It was time for a new one ! The size is perfect and the cleaning of my clothes wete very clean each time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes, very easy to setup and use. Connected easily to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great! Very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use & so convenient with the app notifications

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Spyware required to use the "smart" features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased yesterday. I'll have to see how it goes as for quality and longevity. But we are starting out at three stars because of Samsung Smartthings. It's the first time I've purchased a "smart" anything from Samsung. Unlike all the other "smart" devices I've purchased, they willingly interface to other hubs. Not this washer/dyer combo. You have to use your phone (no web registration), and to use your phone you have to grant Samsung access to your precise location information. Samsung's reasoning is they want to see if I am home or not as a condition for some of their logic. Problem is, it isn't optional. You have to let them track your phone. I'm sure there are workarounds that require me to remember to take various precautions, such as shutting off the app when I leave the house and removing permission. In other words, I have to be careful to not let them track me. So I've bought my first and last Samsung appliance, and I deeply regret buying this one.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi James K,

      We know that you feel unsafe sharing your location using the SmartThings app. We are here to assist you.

      One of the reasons why SmartThings asks for your location is because it can help you monitor your appliances even when you're not home.

      Please see the link below for some information about using the SmartThings feature in your Samsung washer.
      https://www.samsung.com/us/support/answer/ANS10001025/

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147430550, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this machine!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine! So deep I can wash my comforters in it with no problem!

    I would recommend this to a friend