Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 10885988
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced my old one with this one and probably one of the best decisions i’ve made.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Samsung machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Ease of use and very spacious inside.
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with it ! Wash pretty good ! Highly recommended
I would recommend this to a friend- Pros mentioned:Overall performance
Great Washing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase. Would buy again. Highly recommend.
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Best one I ever had! Easy to operate and easy to keep clean.
I would recommend this to a friend - Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Delivery fast and on time . Totally satisfied
I would recommend this to a friend - Pros mentioned:Noise level
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet! And love all the special cycles and other features!
I would recommend this to a friend - Pros mentioned:Noise level
.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works really good, don’t makes any noise and it’s perfect for all types of clothes.
I would recommend this to a friend - Pros mentioned:Capacity
Love this washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. Meets the needs of a large family with lots of laundry
I would recommend this to a friend Good washer with excessive loudness/vibration
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good, adequate washer that has nice features such as delayed washing, deep wash which fills the tank about half way and a setting to fill the tank completely. The two main problems are vibration and the loudness. It vibrates, a lot, on heavier spin settings. The noise level is beyond loud. Would not buy again. Wish we had our 9yo samsung ser back.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ThomasT, we want you to enjoy doing the laundry. We are here to help.
Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included.
Samsung washing machine is noisy
https://www.samsung.com/us/support/troubleshooting/TSG01001985/
We recommend checking this link below to help you with your washer that vibrates excessively during the cycle. Check on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.
Samsung washing machine is shaking
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150383383) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
New Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! Very first brand new washer dryer set and they’re wonderful!
I would recommend this to a friend - Pros mentioned:Size
Washes really well
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how big it is fits large amounts of clothes. Washes better than my last washer
I would recommend this to a friend - Pros mentioned:Overall performance
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product, always buy them for all of my projects
I would recommend this to a friend - Pros mentioned:Capacity
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer! Takes a huge load, no complaints! Wish the water hoses came with.
I would recommend this to a friend Washes clothes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great at cleaning my clothes, linens and tennis shoes
I would recommend this to a friendWasher machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine, delivery and install was easy!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
Very good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good Very goodVery goodVery goodVery goodVery goodVery goodVery good
I would recommend this to a friend - Pros mentioned:Capacity
Satisfied customer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this purchase. Capacity is perfect for a growing family.
I would recommend this to a friend - Cons mentioned:Washer performance
Gets clothes WET...but they're not CLEAN!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What samsung doesn't understand is that it doesn't matter if there are cute chimes if the product doesn't actually CLEAN or DRY anything!! The basic FUNCTIONALITY of this product is subpar. It stopped working correctly within a MONTH. Now i'm jumping through circus-style hoops that have been set on FIRE to get clothes clean. We're using more detergent, more fresh beads, more bleach - just to get clothes clean. It's like there's poor agitation or something. After only 30 days, both this and the matching dryer went on the fritz and basically need to be replaced. After 30 more days and at the height of the holidays, both the washer and dryer were functioning so poorly you'd have thought they needed to be replaced instead of being the replacement for a 20-year old trusted Whirlpool. It's only been 90 days (60 days of which i've been trying to get Best Buy or Samsung to step up and i'm going in circles). I can't send it back and if i could, i completely would. Save yourselves and buy something else. This is garbage. I finally got in touch with a real person this morning from Samsung and they're sending someone in 4 days to fix it. Stay clear of this set. Go buy a Whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jacqueline,
We can feel your frustration with this washer. We are here to assist you.
We recommend checking the resources below for steps to take when clothes are not clean after the washer cycle.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148055508), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Capacity
Samsung dryer extra large capacity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this super huge washer! Can wash so much in this washer!
I would recommend this to a friend