Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 10885988
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.
This summary was generated by AI based on customer reviews.
Good so far
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't bee using it for long, but so far works good and looks very nice
I would recommend this to a friend- Cons mentioned:Washer performance
Washer issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer does not fill with water correctly. Also washer had dent and it has taken a while to get someone to call to fix it.
I would recommend this to a friendBrand response from Samsung
Posted .Greetings,
We know how important it is to have a reliable appliance at home. Let us help you with your washer.
Here is a link for troubleshooting steps for your washer that is not spinning; kindly choose the one that matches, watch the video, and check the embedded words.
Samsung washing machine water fill issues.
https://www.samsung.com/us/support/troubleshooting/TSG01203005/?msockid=08e6a45904c26b1f3477b061055f6aec
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1148040799) to help our team pull up your information when you message us.
Thank you.
-Ricardo
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It washes very nicely and the clothes come out very clean. We love it it’s a 5 star
I would recommend this to a friend- Pros mentioned:Ease of use
Decent washing machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well made and easy to use. Works well with smart things app.
I would recommend this to a friend Great washer and features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent washer and easy set up. Lots of different settings and customization. I love the size of the drum for large loads of laundry.
I would recommend this to a friendMade on Friday afternoon
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this Samsung washer this afternoon. Set up from BB was great and professional problems started 30 minutes after they left. Started beeping gave an error code. Unplugged let sit for 10 minutes. Started a normal load saying it was 56 minutes. Took 3 hours. Oh well getting a different machine from Lg now. Such is life
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChrisO, we understand the frustration you may experience if a newly purchased washer displays an error code and takes a long time to complete a wash cycle. Allow us to help.
Below is a guide to help you diagnose if your washer has an error code. Please match the error code you see on your washer using the options provided. Kindly click on the embedded word if prompted by one.
Samsung washing machine information and error codes
https://www.samsung.com/us/support/troubleshooting/TSG01002001/#washing-machine-displays-an-error-code
If your washing machine takes time to wash, you can easily troubleshoot the issue by following the simple steps in this link. Please click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic. Also, watch the video included.
Samsung washing machine won't spin or won't stop spinning
https://www.samsung.com/us/support/troubleshooting/TSG01000997/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147163831) to help our team pull up your information.
Have a great day.
^Camille
Samsung for the win
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice upgrade. Love that the detergent mixes with the water. Clothes are cleaner than ever.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the washer long enough to really say how I feel about it. So far it’s been exceptional. When the washing load is done there is very little water on the laundry so takes less time to dry.
I would recommend this to a friendSmart feature is cool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer. Love the smart feature. My clothes are cleaner than ever before.
I would recommend this to a friendWasher Samsung 100%
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super good.... recommended 100% wash my cloth and leave it great !
I would recommend this to a friend- Pros mentioned:Overall performance
Works very well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good. Works well and is perfect. Recommend for all
I would recommend this to a friend Satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a solid chair those in need of a washer and dryer.
I would recommend this to a friendAmazing washing machine!!!.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a really amazing washing machine, I love all the functions it has and the best of the best I can use it with my cell phone. I LOVE IT!!!!
I would recommend this to a friendHighly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time, and in perfect condition. I really appreciated the proffesionalism of this company
I would recommend this to a friendPleasant experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More so of the experience with Bestbuy then the item. I can only say the washer is a beauty and joy to look at. Havent have it installed yet. But I will say, the delivery guys that delivered it was astounding. Professionals all around!
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient. Has a large tub that has more than enough space. Fits nicely in my laundry room. Excellent value for the price.
I would recommend this to a friendMust buy !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine ! Love it. Washes very well and leaves clothes smelling great
I would recommend this to a friendLoud but cleans
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace the first one be sure it was loud and had a burnt rubber smell after using. The replacement is better. Still louder than our previous machine
I would recommend this to a friendGreat purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for me and my family. I love the tune it plays when it's completely done.
I would recommend this to a friend2 Things
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m 5’1”. Reaching items at bottom of washer is almost impossible. I strongly dislike the alarm at end of cycle. It is demonic and plays on a loop which scares my cat. One simple buzz or beep would suffice. I don’t live in a giant house, and I’m not lazy. These are rather minor complaints. I do think the washer performs well.
I would recommend this to a friend