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Customer Ratings & Reviews

$849.12
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The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,117 reviews
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes my clothes smell so fresh and clean. My only problem is I can’t reach the clothes at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer but does not have the sanitize cycle nor can it be down loaded

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built washing machine and dryer we brought together happy with Best Buy and Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally satisfied.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome delivery experience. On time, friendly, professional, and managed to get appliances into VERY tight quarters like it was nothing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Works very well. A little taller than what i was expecting, but wouldn't change a thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and manageable

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, no problems at all while using this brand or this type of washer.. a bit small but that is fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love thanks i need so much a washer my old one dont work any more and i buy this and im in love whit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Switching it up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item went from a front load to a top load t love Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer and dryer set is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and gets the job done. The best purchase I've made. I love all the special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We finally found the right 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 washing machines later and I think we found the right one! This one can handle the heavy duty washing if you need to. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience, easy online help and delivery service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product; it was money well spent, a very efficient washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung washer. However, I need to locate the pause button. Two times I have stopped the cycle when all I wanted to do was add an item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this machine wash, every thing is very clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean clothes again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes come out smelling cleaner than any front load machine we have had. Only issue os that it is soooo deep I can barely reach the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the item…most importantly the wife is happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's an amazing washer! My wife absolutely loves the wifi capability!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung item that I purchased from Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality unit so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned a Samsung before that had a few more features but this one does the job. It’s a bit noisier than the last unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing very durable Beautiful piece goes very well with decor Love all the settings and the price couldn’t beat it Customer Service Dart was amazing

    I would recommend this to a friend