Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 10885988
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.
This summary was generated by AI based on customer reviews.
Love it.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer matches recently bought dryer. It is once again a match made in appliance heaven. Lol
I would recommend this to a friendBest
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Samsung product week ago is this product is very good
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the machine so Far only had it about 2 months and the only thing I don’t like it it needs to self clean regularly
I would recommend this to a friend- Cons mentioned:Washer performance
not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.moved very slowly to the point i had to question if it was working properly. had to do an exchange for a different model.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BrookeC,
Thank you for choosing Samsung for your washer needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.
Have a great day!
-Kimberly
- Cons mentioned:Washer performance
Disappointed/ Not good long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer last year. The newest and largest model. At first I was very happy. As promised it washed my bedding. But now only a year later it not longer rings out my beddings or small loads. I am also having trouble with the lock. Since my clothes are always wet it’s always locked. I have to turn on and off the washer multiple times before it restarts/unlocks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello VictoriaB,
We understand the dismay about the washer's overall performance. Let us help.
If you're dealing with a washer that leaves the clothes soaking wet, please see the link below. This guide also includes resources on the best laundry load size for your washer and its cycles, settings, and features, which we highly recommend checking out.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
The link below contains the troubleshooting steps for the locked washer door. It also contains another resource to check about cleaning the washer.
Samsung washer door is locked.
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
You may also refer to page 59 of the user manual for other suggested actions when the load is wet at the end of the washer cycle and when the washer door does not open.
https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151042337 to help our team pull up your information when you message us.
Thank you.
-Angelica
Works
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendDryer & Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m so happy with my recently purchased I’m a customer of Best Buy te service always is great
I would recommend this to a friendGreat
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Really deep. I'm a little short so i need a stepper. haha but overall great.
I would recommend this to a friendConvenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Big loads, lots of water but clothes comes out pretty clean
I would recommend this to a friendGreat washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have auto dispense but works really well. Would recommend.
I would recommend this to a friendSamsung washer and dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great product. Very quiet and super cool looking the wife and i are super happy with it.
I would recommend this to a friendClean and happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Holds a ton of laundry and washes fast. Not sure I like the top load but it's worth it for the larger load sizes.
I would recommend this to a friendSimply Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is simply amazing. I was hesitant about purchasing a top loading washer but this has changed the game for my household!
I would recommend this to a friendGreat product great price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it. I can control and set up my personal setting from my phone
I would recommend this to a friendnice washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We still haven't received our washer yet because it was out of stock but was able to get delivery date sooner than they said would come in stock.
I would recommend this to a friendGood product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine, the washing machine washes very well and very quickly and is quite large and consumes less energy.
I would recommend this to a friendSamsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how this washer spins out the wetness without wearing down the fabric in our clothes!
I would recommend this to a friendReliable and Stable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working for about half a year, it's very reliable.
I would recommend this to a friendGood value and good set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sales person was very knowledgeable and friendly. He described how to use the product. The $150 reward was nice too.
I would recommend this to a friendHighly recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Highly recommended! Connects really well with out Samsung device!
I would recommend this to a friend