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Customer Ratings & Reviews

$849.12
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The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,117 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zero complaints. This was a huge upgrade from our last washer.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful set but I’m 5’3 and I could don’t reach the bottom of the agitator.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Thank you for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your reviews. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Great set.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. Arrived dented but replacement will be here Monday. Works fast so far. Not really any quieter than my old one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes for ever to do a load. Sometimes the stuff does not rinse properly it leave the water in washer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your home, EmilyS. Let's take care of this.

      Please refer to the resources below to address any concerns you may have with your washer. Please click the links and hyperlinks for helpful tips.

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1150067799, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Simply great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price. Fir perfectly in my space. All as described

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washer! Only problem is I'm 5.2 and i need a step stool to get to the bottom of the washer to remove clothes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, price is a little high. Works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the money, definitely worth it! Never have any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wash machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much space to fit clothes and even fits my giant comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good choice! I love it, everything works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and quiet washer great color my wife loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Running well so far...washing washer a little hard to run..the touch type

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best washer I’ve ever had. I am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a reliable machine look no more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Great people

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got damaged machine Best buy took care of it. The best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and can load alot to wash. Love the see through glass.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After 1 month

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just little noisy in open laundry room to house that can echo - only month or so into use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it ####################$$###$$$$$$$$$$$$

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this machine.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer machine, it’s very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Amazing quick love the smart settings

    I would recommend this to a friend