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Customer Ratings & Reviews

$849.12
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The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,117 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how big the tub is. Less time doing laundry for the family.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes very quietly and thoroughly depending on the cycle you select.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, no issues after two years. 1234567891011121314

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love my Samsung Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding cleaning performance. Superior reliability, and energy efficiency. Highly recommended for excellent, efficient performance. I did my research and consistently rated top for efficiency and cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great huge washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly! The drum is huge so it can fit my bedding without overcrowding. I love the smart feature so I can track when my laundry is done from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer with extra space!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer! It is sooooo deep and holds a lot. It maybe too deep for some people to reach to the bottom. It has an optional deep fill that puts a lotnof extra water in it! I do highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large drum/efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the purchase of this Samsung washer. Extremely big capacity and washes everything in a quick but efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Only issue is my wife has a hard time reaching the bottom! Still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Best laundry

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and quality excellency very quite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer is awesome. I love the "super speed wash" feature. Since I have had this washer, I'm going to have to rethink a few things. In my opinion, this is a superb appliance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Lo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love all product from Best Buy. I like dishwasher machine too thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Excellent washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity and efficient. The best washer machine ever owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work from best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it Samsung always one of the best quality and delivery was amazing on time and quick with easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is one of the best things I have ever bought. It is large and efficient. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saving money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is already saving us money ! Our water bill came in and it's $40.00 less than last month.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Washer performance

    Rated 3 out of 5 stars

    Beautiful machine but

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my machine especially bc its 5.4 cu.. have 5 people so always doing laundry but i dont feel like my clothes come out clean enough.. sometimes i have to handwash garments in my sink after cycle to take soil out.. comes to find out the hottest water temp is only luke warm?? Time to call total tech for troubleshoot

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We want to ensure that clothes are clean after each cycle and that the washer works properly. Let us help you with the washer.

      Here is a link to help you wash the clothes. Please follow the steps and click the hyperlinks for further assistance.

      Clothes are not clean after washing in Samsung washing machine.
      https://www.samsung.com/us/support/troubleshooting/TSG01108627/

      Also, to help you change the water temperature, please see the "Control panel" section under 03 Temp, page 36 of the user's manual for your reference.

      Manual:
      https://downloadcenter.samsung.com/content/UM/202309/20230913214339031/OID67143_IB_WA7100C_EN_230912.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146483362 to help our team pull up your information.

      Have a great day.

      ^Aloe Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the features!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use! nothing too complicated. set up was completed in minutes!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    loving it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't believe how large this washer is! I can easily fit all our bedding with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product purchased online and deliverd. Installers did a great job.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Owner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made. It is very quiet and cleans clothes perfectly, and it's very easy to operate.

    I would recommend this to a friend