4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,117 reviews
  • Rated 5 out of 5 stars

    Great washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, lots of different settings plus it is smart so it connects with my phone and smart tvs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs. Walker.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Machine easy to use. Love how I can get notifications on my phone when the washing is done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer so far. No issues washes well has load of options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to instal. I love all the futures and the app make it used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good long lasting washer. Been using it for 2 years now no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer 5.5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it long but so far so good. Very smooth running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Load Waster

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with any size load. Install went fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best amazing washer !!!!! Love it does exactly what it needs to be done multiple amazing features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer for the $$$

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best purchase deal I made for my wife ..works great and she's loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious on the inside. I can wash my Ling Comforters. I had a white one before this brushed black one

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd samsung washer. Washes great dont like the fact that the soap dispenser is so close to the door also the clean cycle does a double rinse and U cant change it total waste of water

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Snake,

      We’re glad to hear your washer is delivering strong wash results, and we appreciate you taking the time to share your thoughts on the dispenser placement and the Clean cycle design.

      Feedback like this is helpful, as it gives insight into how features are experienced during everyday use and what customers notice most over time. We value you sharing both what’s working well and what stood out for you.

      Please keep this reference number for your records: 1152346448.

      Samsung truly values your business.

      Nicole
      Samsung Care Samsung

  • Rated 5 out of 5 stars

    Good Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's a great washer and dryer. My clothes are clean and come out looking nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big tub to take on my jeans. Does not go unbalanced like other machines.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. Does exactly what I need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend easy to use so far everything’s great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large capacity smart washer, just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , easy to use and fast delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, great service as well Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item works great would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelente

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the washing machine is excellent. the washing does not deteriorate the fabrics. Delivery was quick and employees very attentive.

    I would recommend this to a friend