Customer Ratings & Reviews

It is amazing for heavy loads, work beautiful and also smart

Fantastic product, works great, is very easy to use and user friendly although coming with ANY connectors would have made it better

Perfect for king sized bedding! I just love how big it is!

Easy install and smooth running! Handles everything I need it to!

Easy to operate. Large capacity and energy efficient

Great machine -easy to use -very efficient and the delivery service was fantastic!!!!

I like the washer Nd dryer but i think id prefer a washer with the middle spinner to actually get in there and wash the clothes good but it gets the job dobe by the most part

I used to have a similar model that was sold when I moved apartments. When I needed a new washer, I looked no further than the latest version of the same. Plenty of space for a household of 3 that does laundry on weekly basis. I also liked that I can fit plenty of towels and blankets inside. We are very happy with our purchase!

[Employee of bestbuy] The item is perfect! High efficiency & great price. Very quiet machine & works great with Smart Things. Best Buy had it in stock and to my house within 2 days. The techs installed it & tested it to work before they left.

So far so good. Have really be impressed and I am enjoying owning this washer. Works great, almost completely silent, clothes come out so fresh & so clean!

We purchased the this Samsung washer & matching gas dryer three weeks ago. We also purchased this installation and removal package as well. The two guys that did the installation and removal were awesome. They came early, worked fast and clean. Moving from an older Maytag washer/dryer combo took a couple of loads to get used to, but works well! What's the first difference is the size of the drum... if you are under 5'6", you will need a set of long handled tongs to reach to bottom of the huge drum. The washer works great on all of the various cycles we've used so far, and I've found that my polo shirts seemed to be a little cleaner. The washer did a great job on the king-sized sheets too, primarily because we can put in both sheets and pillow cases in one load! We could not do that with the old washer. We still have not gotten to the "Smart" washer part, where we can communicate with the washer via a Samsung app on out phone! All in all... a great washer, and we are pleased with it and the Best Buy team,

It’s a great washer and quiet. Also, handles large loads with many options.

Great washer easy to use and very good size... love samsung

[Employee of bestbuy] Fantastic washer, the Samsung washer has an amazing size laundry basket, that makes washing comforters a breeze without worry of being off balance. Upgrading from a Maytag that broke down multiple times, this unit gives me a sigh of relief.

This is a true, deep fill washer. You get a full tub of water for with you large bulky items when deep fill is selected. Cleaning performance is average. Digital timer is a plus. SmartThings connectivity is a plus.

You can wash more clothes in less loads. The bin is big and holds a lot of clothes and can wash big items like king size comforters., blankets, washable rugs. Very Quiet.

I really love this washing machine. Easy to set up and use. It has a water spout to use is you need to rinse an item before starting the machine. This is the best top loader non agitator machine I have owned.. this is my third.

I been using this awhile now and it gets the job done. Its nice to get notifications when the washer is done from the Smart Things app. I haven't tried to control this from my phone. I don't see the point.

The best choice,the machine is perfect,liked,love it

Its great, my wife can easily reach the bottom of the drum without standing on something. Her older samsung she needed a stool. Wish it had a steam cycle, but just a little much for the top of the line. She does not miss all the extra cycles on the top of the line. Otherwise, she loves it. Best buy is the greatest. We ordered black and once delivered, she change her mind. We went to Best by and they switched it out, quickly and without any issues!!!!!