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Customer Ratings & Reviews

$849.12
Save $140.87
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1117 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the product's large capacity, excellent overall performance, and ease of use. They also appreciate its quiet operation, suitable size for bulky items, and sleek design. However, some customers have noted issues with the washer's cleaning performance, finding that it doesn't wash properly. Minor concerns include its depth and a slight wobble during the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,117 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is soooo big and spacious inside. I don’t ever feel like I’ll overfill it! Easy to operate and set up. Fits in its little area perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful transaction. Very pleased with performance. Start to finish...seamless experience in buying, delivery, and ease of use

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the product Samsung is the best and best buy products is always different from other retail you find similar but never the extract same l like that this is my second set l gave my first set to family member the last for ever it's so quiet the quality excellent the size just outstanding l can wash super load and quick load with adjustable setting on size, soil, and temperature that's what you should look for always no finger print lovely l highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer set

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im writing this because ive been eyeing this set for 6months. They use to be 1299.98 they just changed the price to what it is right now. I have the screen shots of the original price. I can show proof! It should be lower price since its Christmas lol what a joke!!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Grest buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, easy to use. Room for plenty of clothes. Easy to use detergent dispenser. Very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washing made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around solid product. Easy to use with a deep tub to hold big loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Function > Form

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We switched from a side load to this top load and this has been a night and day difference. Sometimes form over function makes sense in this case function makes more sense as we’ve had too many issues side loaders And this is still a nice looking product it just doesn’t look the same as those nice side loaders

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washer to replace our front loader. The tub is huge and we’re so happy with the purchase. The only downside is I’m too short to reach the bottom of the tub when it’s time to take clothes out.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new home and this washer has been a life save, large and great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it works and the settings. Only problem is it is so deep I have to use tongs to pick up my clothes in the bottom of the washer. Works well. Very happy with this machine. Just wish Best Buy was a little easier to deal with when I tried to use my Verizon discount. That was a hassle!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    So far, so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Works nicely and is large capacity. I had a Samsung dryer and went with a Samsung washer also. No issues with it yet (but my older Samsung washer - older model did stop spinning from time to time after a few years - I had someone come fix it but issue happened again so figured I was better off purchasing a new one).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. Very large capacity, have to get on top toes to get all the cloths out. Works better than anticipated. Very happy with the purchase of the set!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with the washer and Dryer. The delivery guys were great. But the girl I ordered on the phone was very misled. I thought I was talking to someone from the Rock Hill SC store. But I later found out it was the call center. She told me the delivery would be from 4 to 7. And that was wrong. I had to have another delivery because I was at work when they came at 2. I had to get my Uncle to sit in for the second delivery. It was very inconvenient

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Edubs experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and efficient with a clean look and nice design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saved a bunch of money with the open box option. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, easy to use, perfect for my large family.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Fantastic Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced another Samsung Washer that was great. This one is even better. More features, super quiet, and the value for the money. I would recommend this washer to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Amazing washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer. No complains at all. My family of 7 has not been happier than this about owning a washer. Samsung has really fine tuned everything about this machine from the size, style and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Best Washer We Have Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After twelve years with our last Samsung washer, it was finally time to get a new one. We have been very impressed with this washer. We absolutely love all the options you have for how the cycles will run. Not every load is one size fits all, and this washer lets you change things based on needs. It runs well and is very quiet. We would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking around at all our options, we finally settled on this model and so far we've been very happy with our choice. It has an excellent capacity and really does a great job tackling those large loads. I love the wifi connection too so I can keep an eye on the remaining time left, or access the manual, or see any fault code (haven't had one yet).

    I would recommend this to a friend