Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- |
- SKU:
- 12377441
Customer reviews
Rating 4.7 out of 5 stars with 1101 reviews
(1,101 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 4 out of 5 stars
Large Capacity, Smart Washer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this Washer. Large enough to fit my queen size bedding so I don't have to make trips to the laundry mat. Also love that I can connect bluetooth and be notified on my phone when the loads are finished ( whether I'm home on wifi or not)
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Better than expected
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wash machine is great! I went back and forth on getting a Samsung because of previous experiences with their fridge, but it’s been perfect. My clothes have never smelled better. Cleans quick!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product would love to buy it again in the future
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Crappy delivery and sales information
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new washer but extremely disappointed in the sales person and delivery guys. You let me pay $30 for delivery which doesn't include set up ONLY YOU Never MENTIONED A DARM THING ABOUT THAT. SO THEY DID A DROP AND GO. THEY LITERALLY DROPPED IT AND LEFT DIDN'T EVEN COME WITH HOSES. FOR A GRAND IT SHOULD COME WITH HOSES BUTT HOLES.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Washer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it over 6 months ago, so far no issues and definitely works better than my last washer as far as it's quicker/clothes smell cleaner
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I got the top load. I set it how I want it and wait. Does a great job.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Great washer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this washer. I can control from my phone, it sends me a notification when finished. And reminds me when I need to clean it.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Love Samsung!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely LOVE this washer! Very large capacity with lots of setting options and the automatic “self clean” reminder is great for this busy bee!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 3 out of 5 stars
Not what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it at the beginning. I bought this washing machine on December 2023 and just today August 2025 less than 2 years later my drum exploded in the middle of a cycle. I was just washing 1 mattress cover. It happened just abruptly. The washing machine has been great and I’ve never had issues with it until this freak accident. It crushed my laundry basket which was on the floor, ripped out the dryer exhaust hose next to it, and bent the copper pipe where the water drains from. The washing machine made a whole 190 during the cycle before the drum exploded and completely detached from the actual machine.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaritzaR, your safety matters. We want to speak to you directly to assist you with your washer drum that exploded and explore options to help you.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150408723) to help our team pull up your information.
Have a great day.
^Camille
Rated 5 out of 5 stars
Great value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product very efficient! Great value for the money.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Samsung Washer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed extra capacity for a large family and this did not disappoint.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Washer & Dryer Review
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is yet another big girl purchase for me & I am SO in love with my purchase! The washer holds so many clothes. It’s definitely worth the money spent!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Love this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine obviously Samsung make good washer and dryer
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Washer/dryer Working Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, huge loads. Delivery was a good experience, they took care of everything.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Exceeding expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this washer exceeds my expectations. Quite operationally and the dials are really well done. I was disappointed when the LG I previously had (sold with house) was not available, but this Samsung model is doing great.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Time will tell, definitely bought the 5 year warra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, only used a few times though. Time will tell.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - White
I would recommend this to a friendRated 5 out of 5 stars
Great Washer and so easy to use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job washing and is pretty quick. The app connects easy to my phone and is very helpful. No issues at all in the last few months.
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Awesome washer and dryer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the set when ours went and couldn’t be happier with them. Probably the best washer and dryer we’ve ever had. I recommend it highly if you’re looking for a new set they are great.!!
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 4 out of 5 stars
Worthwhile Dryer with some Annoyances
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, not a bad dryer. I have had it for a few months and have not had any major issues. Here is the gist. Pros: - dries items well - lots of options (settings, times, etc.) - easy to set up - looks and sounds nice (fun little noises lol) - somehow syncs up with Samsung Smart things (but it's very tricky to set up) Cons: - door is really hard to open and close, which is annoying mostly - I thought the dryer could be connected to a more intuitive mobile app; smart things is really weird to set up, so the notification feature is basically useless
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friendRated 5 out of 5 stars
Beautiful and functional
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer my clothes smell, and looks so good with it, and I love the steam feature instead of having to iron clothes
This review is from Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer with Super Speed Wash - Brushed Black
I would recommend this to a friend





















