Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,000.36

Customer reviews

Rating 4.7 out of 5 stars with 1101 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,101 reviews
  • Rated 3 out of 5 stars

    Good washer with excessive loudness/vibration

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, adequate washer that has nice features such as delayed washing, deep wash which fills the tank about half way and a setting to fill the tank completely. The two main problems are vibration and the loudness. It vibrates, a lot, on heavier spin settings. The noise level is beyond loud. Would not buy again. Wish we had our 9yo samsung ser back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ThomasT, we want you to enjoy doing the laundry. We are here to help.

      Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included. 

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We recommend checking this link below to help you with your washer that vibrates excessively during the cycle. Check on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150383383) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Pastor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service from the biginin to the end. Highly recomended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work well for the cost great quality recommend for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is huge! I can wash comforters (king size) and it has all the bells and whistles! It even has a self clean option and tells you when it’s needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Love the bedding and deep fill modes. Also like after 20 uses it gives you a reminder to clean the washer using the clean setting. Very deep washer can do large loads with no issues. Also you can set the Smart things for a pop up on any phone, tablet or TV to notify you when the cycle is complete. The matching dryer does the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool overall . I just don’t like that quick wash is 28 mins when it used to be 15 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our bestbuy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best purchase from bestbuy We are happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. My clothes smell clean again and are thoroughly washed. Opted for large washer for big thick blankets and it does not disappoint. I have had the washer for two months now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing and the size is ideal. Has many setting for all different needs. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and the different choices of wash cycles you can choose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 5.5 Cu. Ft. High-Efficiency Smart Top Lo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new set, it's what I wanted and matches my aesthetics of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Me washing machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivery and installation very well, everything very good Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Definitely helps get clothes cleaned faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this Samsung washer, after having a Maytag for over 10years. I have to say that this washer is by far great! This washer has many different features, and runs quite. I love that I can wash up two loads in one wash. The delivery process was easy and fast. Overall a great washer to buy if you are looking for one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great only thing we didn't get an owners manual

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. I would recommend to anyone. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exelent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the washer and dryer and they work great! I think it was my best purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this one better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the high end smasung front load washer and when it ran into problems with the drum rotation, we replaced it with this. I like this one much better, all the same options but it runs smoother and we wont have to worry about the typical front load issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great top load washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 3rd samsung washer and my first time buying a top load washer. Works great and my wife loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 5.5 cubic feet, this thing can wash anything. Love my new washer!

    I would recommend this to a friend