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Customer Ratings & Reviews

$1,000.36

Customer reviews

Rating 4.7 out of 5 stars with 1105 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,105 reviews
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine . Washes like its suppose too. Very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Customer was great. Easy pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very edficent. Great buy. Large capacity for washing multiple blankets at 1 time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, wish they both arrived at the same time so I didn’t have to do two separate pick ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, its deep so it fits large loads. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer it amazing and gets clothes really clean and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and its features! I made a good choice with this pair!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST WASHER EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever. Has been damaging all my clothes, leaving it with holes. Samsung or Best Buy won’t do anything about it. Save yourself time and DONT BUY A SAMSUNG WASHER OR DRYER. The dryer sucks too but that’s besides the point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd certainly feel the same way if this happened to my laundry. Let's get this rectified, Mbjas.

      Kindly browse through the troubleshooting guide below to help prevent your clothes from getting damaged. There are links included; kindly visit them.

      The laundry is stained or damaged after using the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      I have shared the manual so you can learn more about the "Laundry guidelines" on pages 28-32 and the "Fabric Care Chart" on pages 64-65.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147512409, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been great! Big area and cleans well. Does great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clothes were not washing well because I put my white rug and stains were still there. It kept washing over and over because it was not spinning the clothes. The tumble wouldn't balance. I switched it to the same brand with the agitator and I'm really happy with the new one. Also the delivery guy that brought the new one stated the previous person didn't connect the washer correctly with connecting the water hose on wrong side. I guess the previous person put the cold water hose on the hot water and vise versa. He said that could have been causing the problems.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JenniferM, thank you for choosing Samsung for your washing machine needs. We're sorry to hear that you switched to the same brand with an agitator after your previous washer had a performance issue. We would love to work with you in the future.
       
      Please visit www.samsung.com or one of our partner websites to explore products that better suit your needs.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Great product and extremely quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and Ton of options. Probably the most quiet machine I had used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a washer and dryer. We liked this vs our old front loaders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item! Love it! Easy to use. Large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Everything I expect from a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best delivery, keep to time, best installation.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy best appliances always. My washing machine working really well and easy to use. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer very clean very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The great move

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my dryer from bestbuy .the guys was so nice and did a great job in moving my dryer in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and install. Love the washer capacity and special features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They have worked amazing and the delivery was amazing and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good have not had any issues and have been using it at least 5 times a week since I got it

    I would recommend this to a friend