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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,114 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love Samsung!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washer! Very large capacity with lots of setting options and the automatic “self clean” reminder is great for this busy bee!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer and dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the set when ours went and couldn’t be happier with them. Probably the best washer and dryer we’ve ever had. I recommend it highly if you’re looking for a new set they are great.!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best washer machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, we love using this in every day life. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity this washer can hold. Easy to learn, simple dials great fresh wash. Like the detergent and softener dispenser makes things makes laundry easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product terrible customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is awesome! Service is terrible. The installation was not a great experience. Didn’t ask me which way I would like to swing the dryer door. I had to ask for them to install washer they weren’t going to. Best Buy’s customer service center is terrible. Samsung is the best but I will never buy from Best But again. The company has gone downhill bad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, seems like good quality, this washer has performed without issue.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 4 out of 5 stars

    Good machine

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only deducted one star bc I have to constantly run it on deep fill. It just doesn’t seem like all the clothes get washed if I don’t set it to deep fill. There will be a couple pieces out of every wash cycle that it seems like they float on top and don’t get clean with the normal settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would love to buy it again in the future

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Quiet. Large. Installation was flawless

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance is awesome and the tub is huge, no worries on washing your beddings cuz it fits well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Me very 1st washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very 1st washer and im happy with my choice. I love the all the features and how you just lay your finger on the presents and it just reads it. I have a family of four so, there is always clothes that needs to be washed and this washer has been doing the job. The music playing when the load is done was a shock factor and just the cutest freaking thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Great choice for a washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is exceptional. The only consideration is that I'm short and it's deep to reach the bottom of the drum.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Super Clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. I had a LG front load and pedestal washer before. Even when I would wash 2 loads at once this new Samsung washer washes more clothes and does a lot better job at having all items super clean. I don’t usually write reviews but this washer by Samsung deserves it.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the features and very quiet. The best part was the crew that came to install. They were WONDERFUL. Very nice efficient knowledgeable. Will keep my membership with Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer machine I had in years work.Excellent.Get the job done, removing stains.Easily easy to work

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Very nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first off this is a HUGE washer and if your a shorty like me you may need tobuy a stool specifically to reach in there and a grabber stick. Tall people 6 foot+ have zero issues. You have to be carefull about uneven loads my washer popped up a error message when I washed a small throw pillow with my sheets. I tried to balance it myself i leatned to just drop it all in and let the machine shift it around. I like the washer app that lets me know when the washer is done. My washer is on the bottom floor of a 4 level home with me at the top its soooo nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Review of the Samsung washing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Samsung washing machine. It is very quiet during the cycle and it lights up blue and is so very easy to operate. It really cleans the clothes well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer because its for a big load very convenient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large washer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giant tub deep tub. If you are below 5'8", you'll need a step to reach the bottom. Outside of that, it is great at doing large loads.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Top-load washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung top-load washer! It’s super-efficient, quiet, and the Super Speed feature is a game-changer; it cuts wash time almost in half without compromising the cleaning quality. My clothes come out fresh, clean, and nearly dry after the spin cycle. The controls are easy to use, and the modern design looks great in my laundry area. It also handles large loads effortlessly, which is perfect for our household. Definitely worth the investment highly recommend!

    I would recommend this to a friend