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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,114 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Happy Days

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer exceeded all of our hopes for this new appliance. Very efficient-Easy to use-Can't ask for more then that!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had quite a few washers over the years including this same model in a previous home before we moved. This one was the best so we didn't hesitate to purchase it again for our new home. It has a lot of settings that are actually useful, enough size to handle almost anything, it's quiet and seems to be really well built. I couldn't list any cons, and with Best Buy's protection plan you couldn't make a better choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Black Friday and have only had it a little over a month. So far we love it. My 12 yr old son thought it was so cool he actually did all his laundry lol. I won’t be buying the Samsung dryer because everyone I know that has it has had major issues. But the washer is solid!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Amazing fast installation. It's quiet and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. Cleans laundry as expected. Very efficient. Easy setup. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love it. Deep can fit big loads. Need a stool to unload. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the size is great for large items. The washer is very deep if you are short this may pose a problem to retrieve the clothing after the wash cycle is completed. I am 5 foot 7 inches and and have some difficulty. The ringing is annoyingly long after the wash cycle is done but can be changed. Overall good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Front load washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Works good would recommend to others ! Great price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality take big loads. Good color excellent price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's big enough for our family of 5 and was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well easy to install. Large size. Worth it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and working well so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this a few weeks ago and it’s been very easy to use. Everything works as described, and I haven’t run into any issues. I’m looking forward to seeing my next electric bill to get a better sense of its energy efficiency, but so far I’m pleased with the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baron and Gilbert were 10 out of 10 — top-tier professionals! They delivered and installed my brand new washer and dryer from Best Buy with zero issues. Super courteous and efficient from the moment they arrived. They gave me a quick but thorough rundown of how everything works, made sure the hookup was solid, and confirmed there were no leaks or concerns before heading out. Everything was clean, quick, and smooth. Couldn’t ask for a better experience. Big shoutout to these guys — highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washer very easy to use and gets the job done connected to wifi and smart thing app makes everything easier.

    I would recommend this to a friend
  • Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    My favorite washing machine!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine so much, I bought it TWICE (first one lost in divorce)!! I love how big the basket is and that there is no center agitator. My king size comforter can fit in here with room to spare (although not recommended to add more). Clothes are clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung smart washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine the smart connection adds to the washing experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had it about 3 weeks and loving how the clothes are getting clean and when I dry my clothes it doesn't take as long and it is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Huge washer with tons of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features and temperature settings. Easy to use and very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds all expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer. Replaced and 15 year old LG of similar style. Exceeds all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine I like it’s easy to use and good quality

    I would recommend this to a friend