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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.6 out of 5 stars with 739 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 739 reviews
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very easy to use and user friendly with great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soft musical tingling bells that the washing machine has to let you know the cycle is ending plus it is so efficient and very quiet not counting how easy it is to operate it. Very happy with our new washing machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent washer. We have had one for almost 4 years and this one was a gift to my in-laws. We haven’t had any issues so far and highly recommended it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer replaces an older unit that had been in service for a long time. This one dries the clothes in about half the time the old one did. I love it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not short person friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features this washer has to offering . But if you are a little on the short side. It's not recommended. I'm 5'4 and can barely reach to the bottom.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CallieS,

      Thank you very much for your observation of our washer. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little short so I have to use a step stool to get the clothes at the bottom but the washer works perfect - I love the different settings it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it’s quiet and gets the job done. I couldn’t be happier with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung for the win

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a nice upgrade. Love that the detergent mixes with the water. Clothes are cleaner than ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Of The Best!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is a beast!!! I love it I plan to purchase the matching dryer soon. Great Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer iv ever bought. Large capacity drum and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes really well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is fits large amounts of clothes. Washes better than my last washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a wicked deal on this washer and it was a much needed upgrade! Super quiet, and the smart features are cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this purchase. So far so good I would definitely refer to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with our purchase. Extremely happy with the washer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung washer and dryers. This is my second set. My old ones are still working as we gave them to a family member whose washer and dryers quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first kind of this washer I received was defective. Best buy was quick to send a technician to trouble the machine. Upon realizing that the washer has a defective part, Best buy was quick to help execute a return and exchange for me to get a new washer, the same kind.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    A girl who loves her washing machine!

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item is perfect! High efficiency & great price. Very quiet machine & works great with Smart Things. Best Buy had it in stock and to my house within 2 days. The techs installed it & tested it to work before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great so far, no complaints. Delivery team was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this prduct and works great. Highly reccomend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color it matches my dryer and it has some similar features of the dryer but a little noisy

    I would recommend this to a friend