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Customer Ratings & Reviews

$799.99
Save $190
Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 792 reviews
  • Rated 5 out of 5 stars

    Washes clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at cleaning my clothes, linens and tennis shoes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great washer! We've enjoyed using it. It play a little tune at the end, which I might shut off. Other than that it's been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer works really well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chains are a little loud. But it works really well, and you can shut the chimes off in the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a very good job, easy to use. I like the water faucet inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Was everything I was looking for and more. I highly recommended. Best service and delivery was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine is great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my washer in June and it’s amazing. I love all the different modes the washer has. It’s amazing how much clothes it can clean in one go specially for big families this washer is great absolutely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greta washer good price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good washer, haven’t had any problems with it, had it for a couple of months. It has a pretty big basket for your large loads. Wife is happy that she can finally wash the comforters without a problem. Still trying to figure out all the features it has on it. Also like the rinse spout it has. Overall a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing capacity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on washing all our loads. Basically running 247

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washes really well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how big it is fits large amounts of clothes. Washes better than my last washer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my laundry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, I love it, the best purchase and the right store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was looking for a old school washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations!!!! Which I was looking for a simple washer! Only set back washer did not come with middle agitator! Great purchase so far !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with our purchase. Extremely happy with the washer overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! I am not into the smart stuff side as much but it is the largest washer I have used and does a great job cleaning!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a hit or mis la it’s a love hate relationship wish the made washer machine simple still

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      Sharing your honest review of your washer is important. Rest assured that we are working to improve our products and services with the help of your review. Should you need any support, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).

      Have a great day!

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Customer service 100%

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first kind of this washer I received was defective. Best buy was quick to send a technician to trouble the machine. Upon realizing that the washer has a defective part, Best buy was quick to help execute a return and exchange for me to get a new washer, the same kind.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Could not be Happier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, love bigger size for linens! Leaves my clothes clean not wrinkled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints, I love my washer! So far so good and I enjoy having bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can wash more clothes in less loads. The bin is big and holds a lot of clothes and can wash big items like king size comforters., blankets, washable rugs. Very Quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this prduct and works great. Highly reccomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing made easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All around solid product. Easy to use with a deep tub to hold big loads.

    I would recommend this to a friend