Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $140
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,114 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    samsung washer 5.5 cu ft

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the space this washer has to offer is the best part. I had to previously have to take all my bedding and bulky items to my nearby laundromat, well not now, I can fit anything in this washer and the fact that you can control it with your Samsung app is great!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Awesome, affordable

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazed how much laundry this holds. It’s also quiet, and looks great. Nice being able to integrate with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this Samsung washer, after having a Maytag for over 10years. I have to say that this washer is by far great! This washer has many different features, and runs quite. I love that I can wash up two loads in one wash. The delivery process was easy and fast. Overall a great washer to buy if you are looking for one.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice large tub, very quiet and so far we like very much.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, good service, i love it, good size, perfect for us

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item! Love it! Easy to use. Large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washing machine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet, very efficient; lots of features. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Washing Machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! It is huge! I can wash comforters (king size) and it has all the bells and whistles! It even has a self clean option and tells you when it’s needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice. My clothes smell clean again and are thoroughly washed. Opted for large washer for big thick blankets and it does not disappoint. I have had the washer for two months now.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wrong Washer and no model/serial numbers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the washer we purchased and Best Buy can't do anything about it until tomorrow. People who delivered it out were quick and efficient. They started the rinse cycle while I was turned around. But when I went to check the washer I noticed it didn't look the same as the one I ordered. I pulled up my order to verify, and I was right, wrong washer. The guys were already down the street by the time I noticed so I immediately tried to call and see if they had my washer on the truck accidentally delivering this one. Best But says they can't do anything until later this evening or tomorrow. When the cycle finally stopped, I went to check the model number that's supposed to be on the inside of the lid to make sure, and there were no model/serial number stickers anywhere. Called BB back informed them of this and requesting replacement, they still said they could do anything until tomorrow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the huge tub. So glad we bought it, we love Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Washer and dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. It is very spacious and quiet. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty efficient!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty efficiently. I particularly like its smart features. Still early days though. Lets see how it goes

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Premium product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable, efficient, and premium quality. Smart features are useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Manual

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great. Like all things today no manual included. I do not want to have to take my tablet in the laundry room to figure out a setting. For what we pay for appliances these days you would think you could a get a printed manual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It sings when i t is done.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this washing machine for a month now, and I can say that I am very happy that I have made this purchase. The machine itself is very clean in terms of design, and it has been a joy to run. My favorite part of the machine is it tells me how long the cycle is. Gone are the days where I am just waiting to finish and not knowing how much longer it is going to take. I am very happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the washer as this is the 2nd one for my other home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best washer nonplobkes is the best recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to have a similar model that was sold when I moved apartments. When I needed a new washer, I looked no further than the latest version of the same. Plenty of space for a household of 3 that does laundry on weekly basis. I also liked that I can fit plenty of towels and blankets inside. We are very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pastor

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent service from the biginin to the end. Highly recomended.

    I would recommend this to a friend