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Customer Ratings & Reviews

$849.99
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The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,114 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work well for the cost great quality recommend for the price

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I'm in Heaven

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love all the room! I've had a smaller machine for years & its so nice to be able to do double the loads & spend half the time. Quiet and all my clothes come out clean and fresh. I was worried about not having an agitator, my first without, be so far no issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Yes I recommend this washer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are cleaner than with any other washer. Easy to operate. Size is great for comforter

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful washer! Very big capacity. Would recommend it without the agitator arm. Way more space inside. I'm 5'5" and 140 pounds and fit in there easily with room to spare. Fit the queen comforters no problem. Wifi enabled. Sensor. Slow closing door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite , huge on the inside awesome features. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Highly recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super spacious washer. You would think carrying such a heavy load, it would not wash away all as it should but it washes even the stains off my 7year olds clothes clean. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Me washing machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, delivery and installation very well, everything very good Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far i love it, it looks pretty slim, space saver but inside its huge! Im 5'3 and need a lil stepping stool to reach the bottom. Oh and i love how its connected to my phone, it reminds me that my load is done washing. Even when im not home.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for doing big loads. So far so good, this one looks like it's going to be a winner. Our last washer and dryer were also Samsung and they lasted 17 years.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Washer & Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Samsung washer and dryer prior to this purchase and they worked great so why switch?!? Very pleased with the new pair. Large capacity as my daughter just had my first grandchild.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Would purchase again

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Ease of use and efficient. Well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Smart Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing machine seems great, tub is really large and convenient. I would recommend this if you have large items to wash.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star, simply the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing and worth the money, this washer and dryer set looks beautiful, but also gets the job done well. I couldn’t be happier with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung best Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Washer I ever owned highly recommended for large comforters and cal king size boankets

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the washing machine and everything about it. It has a large bin so it holds a lot of clothing, towels, and bedding. My only issue is they guys who delivered it never balanced it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it awesome washer very tall I put 26 bath towels on first wash clean clean clean but for short people your gonna need a step stool to reach bottom of drum an be careful you don’t fall in washer it will fit small human not kidding

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this because of the large capacity. Because it does not have an agitator it is sensitive to unbalanced loads. It took me a minute to learn how to load the machine to ensure a balanced load. It has several cleaning cycle options and does a good job of getting the items clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Washer yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is a workhorse for sure! Clothes smell wonderful, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. I would definitely recommend it to other people

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a nice washer works great would definitely recomend

    I would recommend this to a friend