Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$849.99
Save $140
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,114 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine is great

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my washer in June and it’s amazing. I love all the different modes the washer has. It’s amazing how much clothes it can clean in one go specially for big families this washer is great absolutely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for those with lower back pain

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I enjoyed using this machine because it prevents me from binding over at all times. Great for those with lower back issues.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and it's capacity. Perfect to have for families.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Very Good and Very Deep

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit early to rate the Samsung washer, but it is doing a find job so far. It takes its time, but I'm in no hurry to put laundry away. It is very deep and not for short folks without a stool.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recomendation

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I recomend it. Bight it please.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Nanna Kitty’s good choice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a high performance & ascetic appliance & simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer, amazing capacity!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer!! Big capacity!! It is very deep so I am short and need a step stool to get clothing out!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how large the drum is. Washes clothes and bedding in large quantities when needed. Easy to navigate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Washer - Form a Great Team

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the this Samsung washer & matching gas dryer three weeks ago. We also purchased this installation and removal package as well. The two guys that did the installation and removal were awesome. They came early, worked fast and clean. Moving from an older Maytag washer/dryer combo took a couple of loads to get used to, but works well! What's the first difference is the size of the drum... if you are under 5'6", you will need a set of long handled tongs to reach to bottom of the huge drum. The washer works great on all of the various cycles we've used so far, and I've found that my polo shirts seemed to be a little cleaner. The washer did a great job on the king-sized sheets too, primarily because we can put in both sheets and pillow cases in one load! We could not do that with the old washer. We still have not gotten to the "Smart" washer part, where we can communicate with the washer via a Samsung app on out phone! All in all... a great washer, and we are pleased with it and the Best Buy team,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great washer! We've enjoyed using it. It play a little tune at the end, which I might shut off. Other than that it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good washer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, efficient, lots of washing options for different types of loads

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Washing Machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the soft musical tingling bells that the washing machine has to let you know the cycle is ending plus it is so efficient and very quiet not counting how easy it is to operate it. Very happy with our new washing machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cool washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity excellent doesgn and color finish on the body

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. So far so good. Works really good. Washes good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, good price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new washer/dryer set. I’ve always wanted a black set and it’s high tech! I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great washer for the price!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system! Really does clean as efficiently as they say! Lots of useful features for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 5 out of 5 stars

    Finally found what we were looking for

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought this washing machine and are very happy. We immediately remembered what quality washing really means. There are no disadvantages. The only thing is that our grandmother needs to use a stepstool since the washer is deep for her when she takes out clothes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a samsung washer before, but this one waa my best purchase of this year!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung washing machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very quiet and the clothes come out very clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This Washer Does It!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are very happy with our Samsung washer/dry selections, in-store service and installation. Our thanks to the Best Buy appliance team for a great job. We know that we made a GREAT choice for our new condo.

    I would recommend this to a friend