Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 728 reviews
Rated 5 out of 5 stars
Samsung smart dryer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is one of the best decisions I made moving into my home. Has a large loading capacity and easy to use with the smart features on my phone.
I would recommend this to a friend
Rated 5 out of 5 stars
I love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine is amazing! Really pretty, works really well, the noise is low and I’m enjoying very much. I’ already using for almost a month and everything is great!
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung products for the win!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best washer ever. Bought the matching dryer as well. The WiFi option is amazing. It’s great to be able to control the washer from your phone
I would recommend this to a friend
Rated 3 out of 5 stars
Samsung washer and dryer set
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I ordered online and they gave me time delivery date but no one come to deliver so o spend all day my time for waiting. And after that new scheduled installation set up but they deliver washer with some scratches on front so I set up appointment again for switch new one so overall I spend 3 days off schedule from worker and waited 15 to 20 days to get proper installation.
I would recommend this to a friend
Brand response from Samsung
Posted .
Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 5 out of 5 stars
Washing Machine review
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent service! I'm very satisfied with my purchase and experience with best buy. I would definitely recommended!
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great washer highly recommend don’t go looking wasting your time n money, stop here n read this message… if your reading this buy this one n quit looking any further
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung 5.5 Cu. Ft. HE Smart Top Load Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the washer...great settings and deep basin. Very efficient and quiet.
I would recommend this to a friend
Rated 5 out of 5 stars
Good
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the size its easy to use. Clean sleak look works great
I would recommend this to a friend
Rated 5 out of 5 stars
Ms Homemaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love everything about this clothes dryer especially the sanitize and steam option
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving the washer and its ease of use. We love the samsung products
I would recommend this to a friend
Rated 5 out of 5 stars
The best washer machine
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it! It is the best purchase that i made for a while, ease to use , i can wash a lot of cloths at the same time very well .
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent washer.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very impressed with this washer, its smart features are amazing.
I would recommend this to a friend
Rated 5 out of 5 stars
Dryer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent appliance, energy efficient and modern technology.
I would recommend this to a friend
Rated 4 out of 5 stars
good washer
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
nice working...but little high and deep to reach to the bottom of the drum.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung Smarthings Washer
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really like this Washer it is excellent , I can control from my phone and start my wash when I want. It is very deep inside.
I would recommend this to a friend
Rated 5 out of 5 stars
Samsung washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This new Samsung washer from besy buy works great looks amazing and has all kind of cool features!
I would recommend this to a friend
Rated 5 out of 5 stars
Washer
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
love it, it is elegant, fast and tells you when it has finished washing, it washes very well in large quantities.
I would recommend this to a friend
Rated 1 out of 5 stars
I hate this machine! Garbage! Zero Stars!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
0 stars! This is an absolute piece of trash and possibly the loudest machine in existence. I currently have 2 sheets (Q), 3 pillow cases, and a throw blanket in the machine-it’s been “washing” for 2.5 hours now. The drum thrashes about, the display shows UB for unbalanced load then the stupid thing starts over trying to wash again. Samsung should reimburse me for my water bill this month. I’ve had this machine for less than 30 days! This is the 3rd time the machine has errores since it was delivered 7/16. I thought it was a fluke at first-I truly hate that I have this and would NEVER recommend it to anyone! Sadly, the two
Week replacement window has closed:( The deep drum only fills about 1/3 way with water in regular loads. When it does function as I believe it’s designed to the items barely rock in the water and do not seem to get clean IMO. Get literally anything else! Save yourself the trouble! Shame on you Samsung, you’re better than this!
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi Misty S,
We understand how it feels to deal with an error code on our appliances. We are here to help you.
Please see the link below for the steps if the washer is showing a "Ub" error code. Kindly click the embedded "washer won't spin" word inside the article for more steps that can help you if the washer doesn't complete the cycle. https://www.samsung.com/us/support/troubleshoot/TSG10000997/#washing-machine-displays-an-error-code
In addition to the link above, please see the link below for the steps if the Samsung washing machine does not fill with enough water. Please watch the video and click on all the embedded words inside the article. https://www.samsung.com/us/support/troubleshooting/TSG01203005/#washing-machine-does-not-fill-with-enough-water
If, after following the steps, the issue persists, we highly suggest contacting us directly.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.