Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 6547597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer machine I like it’s easy to use and good quality
I would recommend this to a friendGood machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the machine . Washes like its suppose too. Very quiet
I would recommend this to a friendExcellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and I wouldn’t hesitate to buy this again, money well spent.
I would recommend this to a friendGreat Product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Amazing fast installation. It's quiet and works great.
I would recommend this to a friendHappy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very deep tub. Love the capacity and functions. The color is nice too. Very dark grey, looks like gunmetal.
I would recommend this to a friendWORST WASHER EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever. Has been damaging all my clothes, leaving it with holes. Samsung or Best Buy won’t do anything about it. Save yourself time and DONT BUY A SAMSUNG WASHER OR DRYER. The dryer sucks too but that’s besides the point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd certainly feel the same way if this happened to my laundry. Let's get this rectified, Mbjas.
Kindly browse through the troubleshooting guide below to help prevent your clothes from getting damaged. There are links included; kindly visit them.
The laundry is stained or damaged after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
I have shared the manual so you can learn more about the "Laundry guidelines" on pages 28-32 and the "Fabric Care Chart" on pages 64-65.
User manual:
https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147512409, to help our team pull up your information.
Have a great day!
^Chrystel
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer it amazing and gets clothes really clean and nice
I would recommend this to a friendGreat value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, its deep so it fits large loads. No complaints.
I would recommend this to a friendGreat washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer very clean very easy to use
I would recommend this to a friendMs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew my old machine had stopped getting my clothes really clean until I did just one load in my new one
I would recommend this to a friendGets clothes WET...but they're not CLEAN!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What samsung doesn't understand is that it doesn't matter if there are cute chimes if the product doesn't actually CLEAN or DRY anything!! The basic FUNCTIONALITY of this product is subpar. It stopped working correctly within a MONTH. Now i'm jumping through circus-style hoops that have been set on FIRE to get clothes clean. We're using more detergent, more fresh beads, more bleach - just to get clothes clean. It's like there's poor agitation or something. After only 30 days, both this and the matching dryer went on the fritz and basically need to be replaced. After 30 more days and at the height of the holidays, both the washer and dryer were functioning so poorly you'd have thought they needed to be replaced instead of being the replacement for a 20-year old trusted Whirlpool. It's only been 90 days (60 days of which i've been trying to get Best Buy or Samsung to step up and i'm going in circles). I can't send it back and if i could, i completely would. Save yourselves and buy something else. This is garbage. I finally got in touch with a real person this morning from Samsung and they're sending someone in 4 days to fix it. Stay clear of this set. Go buy a Whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jacqueline,
We can feel your frustration with this washer. We are here to assist you.
We recommend checking the resources below for steps to take when clothes are not clean after the washer cycle.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148055508), and it will help our team pull up your information.
^Rodel
Super washing machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a top notch,I use the previous model for 12 years ,under fire every day,high capacity and a lot of options.
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item! Love it! Easy to use. Large capacity.
I would recommend this to a friendHuge washer with tons of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features and temperature settings. Easy to use and very spacious.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Love it. Deep can fit big loads. Need a stool to unload. Very quiet.
I would recommend this to a friendSamsung washer & dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Everything I expect from a washer and dryer.
I would recommend this to a friendSuper clean and sleak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to use and super modern look
I would recommend this to a friendWashing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very edficent. Great buy. Large capacity for washing multiple blankets at 1 time.
I would recommend this to a friendMy washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and its features! I made a good choice with this pair!!!
I would recommend this to a friendGood so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this washer for a week now. It is really big and deep. The washer is quiet enough for me and looks stylish.
I would recommend this to a friend