Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 6547597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
Great product and extremely quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and Ton of options. Probably the most quiet machine I had used.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! They have worked amazing and the delivery was amazing and nice
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Customer was great. Easy pickup.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine. Usually I purchase machines with and agitator but this has changed my whole perspective.
I would recommend this to a friendWasher and dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a washer and dryer. We liked this vs our old front loaders.
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love them. It is very spacious and quiet. Works great
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and install. Love the washer capacity and special features
I would recommend this to a friendYup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works well, wish the hookups were included but either than that.
I would recommend this to a friendSamsung washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and User Friendly !! Convenient and easily accessible!!
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been great! Big area and cleans well. Does great
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, wish they both arrived at the same time so I didn’t have to do two separate pick ups.
I would recommend this to a friendGifted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surprised my daughter with it as a gift. She fell in love with it along with the dryer.
I would recommend this to a friendDisappointed/ Not good long term
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer last year. The newest and largest model. At first I was very happy. As promised it washed my bedding. But now only a year later it not longer rings out my beddings or small loads. I am also having trouble with the lock. Since my clothes are always wet it’s always locked. I have to turn on and off the washer multiple times before it restarts/unlocks
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello VictoriaB,
We understand the dismay about the washer's overall performance. Let us help.
If you're dealing with a washer that leaves the clothes soaking wet, please see the link below. This guide also includes resources on the best laundry load size for your washer and its cycles, settings, and features, which we highly recommend checking out.
Samsung washing machine spins poorly:
https://www.samsung.com/us/support/troubleshoot/TSG10003485/
The link below contains the troubleshooting steps for the locked washer door. It also contains another resource to check about cleaning the washer.
Samsung washer door is locked.
https://www.samsung.com/us/support/troubleshooting/TSG01001983/
You may also refer to page 59 of the user manual for other suggested actions when the load is wet at the end of the washer cycle and when the washer door does not open.
https://downloadcenter.samsung.com/content/UM/202505/20250515141711491/OID67143_IB_WA7100C_EN_250514.pdf
Should you need further assistance, please feel free to get back to us via the following options below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number 1151042337 to help our team pull up your information when you message us.
Thank you.
-Angelica
Best delivery, keep to time, best installation.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy best appliances always. My washing machine working really well and easy to use. I love it.
I would recommend this to a friendPremium product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable, efficient, and premium quality. Smart features are useful!
I would recommend this to a friendSamsung washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good have not had any issues and have been using it at least 5 times a week since I got it
I would recommend this to a friendThe great move
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my dryer from bestbuy .the guys was so nice and did a great job in moving my dryer in the house.
I would recommend this to a friendApproved
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love anything Samsung products they dependable and long lasting great purchase
I would recommend this to a friendVery Nice Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a Great Buy From Best Buy ! Love the Color and the finish its perfect and works wonderfully
I would recommend this to a friendI missed my old one so much I had to get again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung washer!! Nothing like a top loader!!
I would recommend this to a friend