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Customer Ratings & Reviews

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$799.99
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Comp. Value: $989.99

Customer reviews

Rating 4.7 out of 5 stars with 800 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 800 reviews
  • Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for a week now. It is really big and deep. The washer is quiet enough for me and looks stylish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Load Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer machine I like it’s easy to use and good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the machine . Washes like its suppose too. Very quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washing machine. Usually I purchase machines with and agitator but this has changed my whole perspective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge washer with tons of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of nice features and temperature settings. Easy to use and very spacious.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    WORST WASHER EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst washer ever. Has been damaging all my clothes, leaving it with holes. Samsung or Best Buy won’t do anything about it. Save yourself time and DONT BUY A SAMSUNG WASHER OR DRYER. The dryer sucks too but that’s besides the point.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'd certainly feel the same way if this happened to my laundry. Let's get this rectified, Mbjas.

      Kindly browse through the troubleshooting guide below to help prevent your clothes from getting damaged. There are links included; kindly visit them.

      The laundry is stained or damaged after using the Samsung washing machine:
      https://www.samsung.com/us/support/troubleshooting/TSG01108628/

      I have shared the manual so you can learn more about the "Laundry guidelines" on pages 28-32 and the "Fabric Care Chart" on pages 64-65.

      User manual:
      https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147512409, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, its deep so it fits large loads. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer it amazing and gets clothes really clean and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very edficent. Great buy. Large capacity for washing multiple blankets at 1 time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. Customer was great. Easy pickup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My washer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and its features! I made a good choice with this pair!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, wish they both arrived at the same time so I didn’t have to do two separate pick ups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item! Love it! Easy to use. Large capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer and dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer very clean very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer & dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine. Everything I expect from a washer and dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and extremely quiet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet and Ton of options. Probably the most quiet machine I had used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been great! Big area and cleans well. Does great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a washer and dryer. We liked this vs our old front loaders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! They have worked amazing and the delivery was amazing and nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery and install. Love the washer capacity and special features

    I would recommend this to a friend