Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 6547597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.
This summary was generated by AI based on customer reviews.
Good so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have this washer for a week now. It is really big and deep. The washer is quiet enough for me and looks stylish.
I would recommend this to a friendThe WORST. Knotted clothes always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this washer so much. I basically only use the deep wash with extra water for every single load. It doesn't matter what I put in because there's not enough water so half is out of the water and it's a knotted mess. What I hate the most is that is starts agitating right away! With dry clothes in it! No spinning first, just agitating while the water starts pouring. My clothes are ALWAYS knotted up. Waste of money for the way it works and bad quality for an expensive style washer. DO NOT BUY. Buy LG instead or a cheap washer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Golser,
Thank you for taking the time to share what you’ve been experiencing with your washer. We understand how frustrating it can be when clothes come out tangled or knotted after every cycle, and we’re here to help you get the best results from your appliance.
To address the tangling you’re encountering, please follow the guide below and click on the embedded links for additional support:
Laundry is tangled or wrinkled after washing
http://www.samsung.com/us/support/troubleshooting/TSG01218323/
If you’d like further assistance tailored to your model, you may reach out to our support team through the channels below, and we’ll be glad to walk through additional steps with you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151470822) to help our team pull up your information.
Thank you.
^Camille
Huge washer with tons of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of nice features and temperature settings. Easy to use and very spacious.
I would recommend this to a friendWORST WASHER EVER
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer ever. Has been damaging all my clothes, leaving it with holes. Samsung or Best Buy won’t do anything about it. Save yourself time and DONT BUY A SAMSUNG WASHER OR DRYER. The dryer sucks too but that’s besides the point.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I'd certainly feel the same way if this happened to my laundry. Let's get this rectified, Mbjas.
Kindly browse through the troubleshooting guide below to help prevent your clothes from getting damaged. There are links included; kindly visit them.
The laundry is stained or damaged after using the Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108628/
I have shared the manual so you can learn more about the "Laundry guidelines" on pages 28-32 and the "Fabric Care Chart" on pages 64-65.
User manual:
https://downloadcenter.samsung.com/content/UM/202407/20240725164005396/OID67143_IB_WA7100C_EN.pdf
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147512409, to help our team pull up your information.
Have a great day!
^Chrystel
Washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer it amazing and gets clothes really clean and nice
I would recommend this to a friendGreat value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, its deep so it fits large loads. No complaints.
I would recommend this to a friendGreat machine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good washing machine. Usually I purchase machines with and agitator but this has changed my whole perspective.
I would recommend this to a friendWashing Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very edficent. Great buy. Large capacity for washing multiple blankets at 1 time.
I would recommend this to a friendWasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washing machine. Customer was great. Easy pickup.
I would recommend this to a friendGreat washer and dryer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer very clean very easy to use
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent item! Love it! Easy to use. Large capacity.
I would recommend this to a friendMy washer review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer and its features! I made a good choice with this pair!!!
I would recommend this to a friendSamsung washer & dryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent machine. Everything I expect from a washer and dryer.
I would recommend this to a friendGreat product and extremely quiet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet and Ton of options. Probably the most quiet machine I had used.
I would recommend this to a friendGreat product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, wish they both arrived at the same time so I didn’t have to do two separate pick ups.
I would recommend this to a friendWasher and dryer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent choice for a washer and dryer. We liked this vs our old front loaders.
I would recommend this to a friendGreat product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far has been great! Big area and cleans well. Does great
I would recommend this to a friendWasher and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! They have worked amazing and the delivery was amazing and nice
I would recommend this to a friendSuper clean and sleak
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super easy to use and super modern look
I would recommend this to a friendSamsung washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery and install. Love the washer capacity and special features
I would recommend this to a friend