Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Memorial Day Deal
Loading...
$849.99
Save $140
The comparable value is $989.99

Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, large capacity, and ease of use of the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and sleek design, as well as its smart features. However, some customers have reported issues with the washer's performance, particularly with the wash and spin cycles, and have noted the depth of the machine as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 1,114 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and User Friendly !! Convenient and easily accessible!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super clean and sleak

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, super easy to use and super modern look

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Cleaner clothes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Still getting used to it, but cleans well and has lots of settings i can customize!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I missed my old one so much I had to get again!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung washer!! Nothing like a top loader!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this one better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the high end smasung front load washer and when it ran into problems with the drum rotation, we replaced it with this. I like this one much better, all the same options but it runs smoother and we wont have to worry about the typical front load issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working good. Worth the money. Cleans good. Looks good. I am happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good washer with excessive loudness/vibration

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good, adequate washer that has nice features such as delayed washing, deep wash which fills the tank about half way and a setting to fill the tank completely. The two main problems are vibration and the loudness. It vibrates, a lot, on heavier spin settings. The noise level is beyond loud. Would not buy again. Wish we had our 9yo samsung ser back.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      ThomasT, we want you to enjoy doing the laundry. We are here to help.

      Below is a guide to help you troubleshoot if your washer is noisy. Please play each sound, and pick the sound that matches the noise you hear from your washer. Kindly click on the embedded word if prompted and watch the video included. 

      Samsung washing machine is noisy
      https://www.samsung.com/us/support/troubleshooting/TSG01001985/

      We recommend checking this link below to help you with your washer that vibrates excessively during the cycle. Check on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.

      Samsung washing machine is shaking
      https://www.samsung.com/us/support/troubleshooting/TSG01001016/

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150383383) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is big and can fit a lot of clothes in it, it washes good and no complain about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine -easy to use -very efficient and the delivery service was fantastic!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good and effective, it works very well. so far, we are enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer and recommended it to my friend. She purchased it and couldn’t be happier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very professional washing machine. Solid performance using current technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wash

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool overall . I just don’t like that quick wash is 28 mins when it used to be 15 mins.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gas dryer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't get the appointment at the time I made...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great price, great washer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer runs quietly and is simple to use! You can connect to your smart phone also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this washing machine a couple montyago and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great purchase.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Very deep and spacious to wash laundry. Great for King size comforters.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our bestbuy purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our best purchase from bestbuy We are happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a beautiful space ship. This is now the best part of my house

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Large capacity. Only a little big for the space.

    I would recommend this to a friend