Customer Ratings & Reviews
- Model:
- WA55CG7100AVUS
- SKU:
- 6547597
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, large capacity, and ease of use of the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and sleek design, as well as its smart features. However, some customers have reported issues with the washer's performance, particularly with the wash and spin cycles, and have noted the depth of the machine as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Love this washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this washer! It's so easy to use. My closco Clothes come off perfect everytime.
I would recommend this to a friend - Pros mentioned:Capacity
Great washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung was is great,can fit a large load of bedding and sheets without any issues.
I would recommend this to a friend Sleek meets dependability
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just bought a brand new house and we were going to wait until we moved in to decide about buying a brand new washer and dryer. My Mom surprised us with the coolest appliances in the market. They look nice and are almost soundless. I WOULD BUY THESE AGAIN!
I would recommend this to a friend- Pros mentioned:Ease of use
Great Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice to have a big one. Easy to use. No problems.
I would recommend this to a friend Samsung Washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and the different choices of wash cycles you can choose
I would recommend this to a friendSamsung - 5.5 Cu. Ft. High-Efficiency Smart Top Lo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new set, it's what I wanted and matches my aesthetics of my home.
I would recommend this to a friend- Pros mentioned:Ease of use
Samsung Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer, beautiful color (black), very easy to use.
I would recommend this to a friend - Pros mentioned:Noise level
Works Wonderfully!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer is wonderful! Quiet and works great! Love having a new washer that actually works!
I would recommend this to a friend Can’t go wrong with this
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought this some months ago and it performs very well. I can even connect it to the Samsung app and control it using my phone. So far zero regrets
I would recommend this to a friend- Pros mentioned:Capacity
Washer is awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this washer has a lot of space and cleans clothes a lot better than our previos washer
I would recommend this to a friend - Pros mentioned:Ease of use
Great Samsung machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth it. Ease of use and very spacious inside.
I would recommend this to a friend - Pros mentioned:Noise level
Samsung lover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer. It very quiet and washer capacity it very long.
I would recommend this to a friend Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m in love with it ! Wash pretty good ! Highly recommended
I would recommend this to a friend- Pros mentioned:Overall performance
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product . Delivery fast and on time . Totally satisfied
I would recommend this to a friend - Pros mentioned:Noise level
Good purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So quiet! And love all the special cycles and other features!
I would recommend this to a friend - Pros mentioned:Overall performance
nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replaced my old one with this one and probably one of the best decisions i’ve made.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung Washing Machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Works well no complications with install. Super easy and self explanatory
I would recommend this to a friend - Cons mentioned:Washer performance
Gets clothes WET...but they're not CLEAN!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What samsung doesn't understand is that it doesn't matter if there are cute chimes if the product doesn't actually CLEAN or DRY anything!! The basic FUNCTIONALITY of this product is subpar. It stopped working correctly within a MONTH. Now i'm jumping through circus-style hoops that have been set on FIRE to get clothes clean. We're using more detergent, more fresh beads, more bleach - just to get clothes clean. It's like there's poor agitation or something. After only 30 days, both this and the matching dryer went on the fritz and basically need to be replaced. After 30 more days and at the height of the holidays, both the washer and dryer were functioning so poorly you'd have thought they needed to be replaced instead of being the replacement for a 20-year old trusted Whirlpool. It's only been 90 days (60 days of which i've been trying to get Best Buy or Samsung to step up and i'm going in circles). I can't send it back and if i could, i completely would. Save yourselves and buy something else. This is garbage. I finally got in touch with a real person this morning from Samsung and they're sending someone in 4 days to fix it. Stay clear of this set. Go buy a Whirlpool.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jacqueline,
We can feel your frustration with this washer. We are here to assist you.
We recommend checking the resources below for steps to take when clothes are not clean after the washer cycle.
Clothes are not clean after washing in Samsung washing machine:
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1148055508), and it will help our team pull up your information.
^Rodel
Awesome Washer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With 5.5 cubic feet, this thing can wash anything. Love my new washer!
I would recommend this to a friend- Pros mentioned:Ease of use
Perfect!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this machine. Best one I ever had! Easy to operate and easy to keep clean.
I would recommend this to a friend