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Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, large capacity, and ease of use of the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and sleek design, as well as its smart features. However, some customers have reported issues with the washer's performance, particularly with the wash and spin cycles, and have noted the depth of the machine as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,114 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine works great and very efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 2 out of 5 stars

    Drum is big, but cant handle weight.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its made for a big drum to fit a higher volume load... BUT.... it cannot handle the weight of that load. please get a front load not top load. drum moves around if too heavy then restarts the whole cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working washing machine in your household, CraigH. Let's get this taken care of.

      Please refer to the resources below to address your washer's concerns. Please click the link and the hyperlinks for tips.

      Samsung washing machine spins poorly (See steps A, B, E, and F):
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide the reference number 1151396514 so our team can pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washing Machine provides reliable results and has been hassle free. The control interface for more advanced features is slightly unintuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washing machine is huge! So far it has been great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great machine can wash a bunch of clothing at once

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the capacity! Can wash king size comforters

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This was the best purchase for my family.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, I can use it as an hamper basically

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer is just a bit too tall got a short person (5-4) need a step stool to reach in a get cloths out!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dryer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best dryer. Really good quality. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Handles big loads. Many options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Washer but it is tall

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking machine. It is a bit tall though. I'm 5' 7" and have to stand on my tip toes to reach the bottom of the drum. The features are great, but we haven't had the chance to get too far in the weed. There are quite a few features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thia machine wirks great. very intuitive controls. full load comes clean. got it from outlet so real bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It had done what I wanted it to do. First washing machine machine I've had within the central agitator, but it cleaned the clothes well. It is taller than I expected. Though it was said that short people might need a step stool, I'm 6 feet tall and still needed one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer replaces an older unit that had been in service for a long time. This one dries the clothes in about half the time the old one did. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have no complaints, I love my washer! So far so good and I enjoy having bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a little short so I have to use a step stool to get the clothes at the bottom but the washer works perfect - I love the different settings it has.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Was looking for a old school washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds expectations!!!! Which I was looking for a simple washer! Only set back washer did not come with middle agitator! Great purchase so far !!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung washer and dryers. This is my second set. My old ones are still working as we gave them to a family member whose washer and dryers quit working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really tall had to buy a step stool does a good job

    I would recommend this to a friend