Customer Ratings & Reviews

My wife and I are very happy with our Samsung washer/dry selections, in-store service and installation. Our thanks to the Best Buy appliance team for a great job. We know that we made a GREAT choice for our new condo.

We bought this washer to replace our front loader. The tub is huge and we’re so happy with the purchase. The only downside is I’m too short to reach the bottom of the tub when it’s time to take clothes out.

Samsung offers a great washer and dryer. Does a great job with the clothes and it's fairly quiet compared to the GE I had before

This washer has a very large capacity and so far has done a great job washing clothes for my family. I haven’t tried out washing really dirty/stained clothes yet so I cannot speak to this specific washing machine's ability to get really soiled clothes properly cleaned. The only reason I didn’t give this washer five stars is because you cannot dispense your liquid laundry detergent with a normal sized cap. My family uses Tide liquid detergent (for cap size reference) and you have to carefully angle the cap to dump in your liquid detergent into the washer’s detergent dispenser as the cap will not sit flat/flush on top of the liquid dispenser due to the top loading door being in the way. It can be annoying because if you’re not paying attention because the detergent will drip underneath the removable dispenser and directly down onto your clothes versus properly diluting the detergent through the dispenser. Otherwise, I am very happy with this machine. FYI, if you are shorter than 5’5” I would go into a physical store to make sure that you can reach to the bottom of the washer in order to grab out all of your clean clothes when the washer cycle is done. On an installation note, the install guys did a phenomenal job with install of my new washer and removal of my old washer.

I bought this Black Friday and have only had it a little over a month. So far we love it. My 12 yr old son thought it was so cool he actually did all his laundry lol. I won’t be buying the Samsung dryer because everyone I know that has it has had major issues. But the washer is solid!

Great machine. Quick, fast, quiet ... and has handled everything I have throw at it. I don't think you can go wrong with this one.

Just replaced another Samsung Washer that was great. This one is even better. More features, super quiet, and the value for the money. I would recommend this washer to anyone.

Very good so far. We bought the washer and dryer set for our new home and we love it.

I was looking for this Samsung on black color and nobody has it in stock but finally I found this at best buy

Efficient! Quiet, and easy to use. Linking to samsung app is an added plus!

Washer works great. Like all things today no manual included. I do not want to have to take my tablet in the laundry room to figure out a setting. For what we pay for appliances these days you would think you could a get a printed manual.

Great washing machine. Easy to use. Washes my clothes clean and gets the job done

We love our new washing machine. Is quiet, and works really well!

Washer.fits a king size comforter which was what we were loking for. The only downside is that because of the water-saving system, it does not fill enough to fully cover the clothes.. Also, the tub is very deep, which makes it a bit hard to reach the clothes.

Does a relly great job on cleaning clothes. love that it has a timer to let you know exactly how much longer it has. hadles big loads with no issues. Cant even tell its running with how quite it is.

Love the way it works and the settings. Only problem is it is so deep I have to use tongs to pick up my clothes in the bottom of the washer. Works well. Very happy with this machine. Just wish Best Buy was a little easier to deal with when I tried to use my Verizon discount. That was a hassle!

This is a very Good washer for the price and is very quiet. Delivery was excellent

I love my washer. I love the size of the tub. It makes it so much easier to wash my blankets and afghans. I love all the choices I have for water temperature, spin speed, and type of load I am washing.

Was a little apprehensive at first with it being a model without the agitator. After one year I have zero complaints. Handles and cleans heavy loads no problem. No balance issues. Handles comforters,heavy loads no problems

The most quiet and efficient washer we have owned. I definitely recommend this washer.