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Customer Ratings & Reviews

$799.99
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Comp. Value: $989.99

Customer reviews

Rating 4.6 out of 5 stars with 795 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers often highlight the large capacity, excellent cleaning performance, and ease of use of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its quiet operation and smart features, while some find the depth of the washer to be a challenge. The positive feedback on cleaning ability and convenience is widespread.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 795 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Large loads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Had it a few weeks. Easy to install. It seems to do about double the normal load, Which seems to backup the dryer even more. But all is good. It uses less water and takes longer to wash. We are happy for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer syncs to phone flawlessly and even lets you know when it needs to be cleaned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washer We Have Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After twelve years with our last Samsung washer, it was finally time to get a new one. We have been very impressed with this washer. We absolutely love all the options you have for how the cycles will run. Not every load is one size fits all, and this washer lets you change things based on needs. It runs well and is very quiet. We would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect! Couldn’t ask for better. Gotta comforter’s and all other clothes no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After looking around at all our options, we finally settled on this model and so far we've been very happy with our choice. It has an excellent capacity and really does a great job tackling those large loads. I love the wifi connection too so I can keep an eye on the remaining time left, or access the manual, or see any fault code (haven't had one yet).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient Elegance

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Impressive Efficiency and Style! I recently purchased the high-efficiency smart top loader in brushed black from Samsung at Best Buy, and it has exceeded all my expectations. Not only does it boast impressive efficiency, but its sleek brushed black design adds a touch of elegance to my laundry room. The smart features are incredibly convenient, allowing me to control and monitor my laundry cycles effortlessly. Additionally, the top loader design is practical and efficient, making loading and unloading a breeze. Overall, I couldn't be happier with this purchase. It's a perfect blend of functionality and style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my new washer. The men came out and such a great job. They removed my old washer with no problem. The men were really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer. Replaced a 9yr old Samsung that was still going strong with no issues ever. I expect this one will be as good if not better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second washer that I bought and I love it. My first one broke after many years and instead of swapping products I bought the exact one. You can’t go wrong with a product that you love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I really like this washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer. I've been using my samsung washer for a while now Im very happy with this. Its quiet, efficient, and has good variety of wash cycles for all my needs. It is spacious enough for large loads, and clothes always come out clean and fresh. I also like the sleek design and how easy the controls are to use. Definitely a great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great, but the way the delivery was set up was horrible. It took 3 additional weeks then the intended date. That was the worse experience. I was not accommodated at all, but told someone got sick so im going to have wait an additional week for my item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love My New Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. My washer has quite a lot of washing options. The washer is so quiet that I forget it’s on until I hear the pleasant sound that my wash is complete.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about no agitator but gets clothes clean super quiet and no smell like the front loaders

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Front Load Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine gets the job done very well. It’s quite and has a lot of great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like that this washer is a smart device.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife is the one that mainly uses the washer. She says that I do not know how to use a washer. It is simple open the top and throw everything in that fits. One hour later and everything is clean in a single load. What could be more simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very easy to use love that you can have it hooked up to the app to notify you when the washer finishes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product would love to buy it again in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and the installers were on time and very professional. Also shout out to our sales rep Daniel at the Slatten ranch store for being extremely knowledgeable and friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans clothes, very easy to setup and use. Connected easily to my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer machine!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine, we love using this in every day life. Highly recommended.

    I would recommend this to a friend
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