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Customer Ratings & Reviews

$849.99
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Customer reviews

Rating 4.7 out of 5 stars with 1114 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers love the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer, praising its overall performance, large capacity, and ease of use. Many appreciate its quiet operation and sleek design, as well as the convenience of its smart features. Some customers have noted concerns regarding its washing performance and spin cycle, while a few find the depth to be an issue.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,114 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very spacious and connects to phone… i absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    New Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new to us, but works great and has tons of room for laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Impressive Performance & Super Quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design that looks great in my laundry area, and it’s surprisingly quiet. Set up was a breeze , and it’s been running flawlessly since day one. I highly recommend to anyone looking for a reliable, high performing washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently acquired this washing machine, which has proven to be an excellent choice. We are extremely satisfied with our purchase, as this machine is user-friendly and has a large capacity. Being a family of six with active children involved in various sports, we can now wash a significant amount of clothes in a single load, which previously would have required three loads. We are thrilled with its performance and efficiency.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Samsung High-Efficiency Top Load Smart Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance! I have been dreading replacement for my old Samsung thinking the newer ones just wouldn't be the same. This smart High-Efficiency Top Load Washer is so easy to use, extremely spacious to accommodate my family of 4, and user friendly. The features are high tech and seem intimidating, but they are so easy to use and works like a dream!

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Washer performance

    Rated 5 out of 5 stars

    The build quality and functionality is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine, it handles all of our linen and clothing, hence we don’t have to do multiple loads. It really helps us to conserve water. Samsung has outdone themselves on this machine, I had an older Samsung model that it’s replacing and it wasn’t nearly as good, and broke after 4 years. That one was little smaller than this one and didn’t hold nearly as much.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and very quiet. Large enough to fit a king comforter

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    10/10 but very tall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer! super quiet, love all the features, large capacity 10/10. the ONLY thing I could complain about is its quite tall so as a 5'2 person I usually have to use a step stool to empty it but thats okay!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit, works fantastic. Easy to use and really affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level, Size

    Rated 5 out of 5 stars

    Samsung top load washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an upgrade from my previous washer. It’s larger, quieter and easy to use. It has all of the washing settings that you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice big unit. Easy to use and works great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Smart washer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing for heavy loads, work beautiful and also smart

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance, Size

    Rated 5 out of 5 stars

    Good brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like size and performance and ease of using and that Samsung doesn’t change features

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Fit for a king

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for king sized bedding! I just love how big it is!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good so far.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this washer for a week now. It is really big and deep. The washer is quiet enough for me and looks stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Solid washer, very large capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has a very large capacity and so far has done a great job washing clothes for my family. I haven’t tried out washing really dirty/stained clothes yet so I cannot speak to this specific washing machine's ability to get really soiled clothes properly cleaned. The only reason I didn’t give this washer five stars is because you cannot dispense your liquid laundry detergent with a normal sized cap. My family uses Tide liquid detergent (for cap size reference) and you have to carefully angle the cap to dump in your liquid detergent into the washer’s detergent dispenser as the cap will not sit flat/flush on top of the liquid dispenser due to the top loading door being in the way. It can be annoying because if you’re not paying attention because the detergent will drip underneath the removable dispenser and directly down onto your clothes versus properly diluting the detergent through the dispenser. Otherwise, I am very happy with this machine. FYI, if you are shorter than 5’5” I would go into a physical store to make sure that you can reach to the bottom of the washer in order to grab out all of your clean clothes when the washer cycle is done. On an installation note, the install guys did a phenomenal job with install of my new washer and removal of my old washer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer works great and it's huge. More than enough space to wash king size bedding. I love how many options there are to customize your load and you can run multiple rinse cycles if you wish. It runs quiet and I was surprised at how much I actually enjoy having it synced to the smart things app just for the notifications that the load is done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Fantastic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product, works great, is very easy to use and user friendly although coming with ANY connectors would have made it better

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Great machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Love the bedding and deep fill modes. Also like after 20 uses it gives you a reminder to clean the washer using the clean setting. Very deep washer can do large loads with no issues. Also you can set the Smart things for a pop up on any phone, tablet or TV to notify you when the cycle is complete. The matching dryer does the same

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best choice,the machine is perfect,liked,love it

    I would recommend this to a friend