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Customer reviews

Rating 4.6 out of 5 stars with 744 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers consistently note the large capacity, clean washes, and quiet operation of this 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer. Many appreciate its ease of use and the convenient smart features. Positive feedback also highlights the machine's smooth performance and appropriate size. The washer's overall performance and efficiency are frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 744 reviews
  • Rated 3 out of 5 stars

    Pretty outside but unsatisfactory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is pretty to look at but takes too long to wash clothes. For a heavy load approx 2hours and the basin is so deep one can hardly get all the clothes at the bottom without being on your tiptoes or you need very long arms.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,

      We understand the value of having functional appliances at home. Let us assist.

      Here is a link to help your washing machine if it takes too long to finish a cycle. Click on the embedded words and choose the "NO, I NEED MORE HELP" option to access the complete diagnostic and watch a video tutorial.

      Samsung washing machines won't spin or won't stop spinning.
      https://www.samsung.com/us/support/troubleshooting/TSG01000997/#check-your-washing-machine-load-size-and-the-cycle-you-are-using

      We'd love to speak to you to provide more assistance. Please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1147001297) to help our team pull up your information when you message us.

      Thank you.

      -Kimberly Samsung

  • Rated 4 out of 5 stars

    Samsung washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that with the blade in the middle it would carry better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had it for about a wek now so far so good everthing comes out clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer , love everything about it… not loud love the options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and the installation was smooth. Excellent service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but tall for shorter folks

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! She finds it too tall, making unloading a challenge, Otherwise it seems reasonably quite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and energy efficient!Will recommend item!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Love the colors Samsung choose to use.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Washer, congratulations on your new Samsung Washer. I appreciate you taking the time to share with us. Thank you for choosing Samsung and being a part of our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its such a beautiful and awesome brand. The features are a plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer with built in Wi-Fi used it 4 times and it’s working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great equipment washes clothes well and very quite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick wash, a bit loud.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes clothes quickly but is a little louder than I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Energy and water saving. Smart feature needs improvements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. Purchased it for my friends new home she built.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washing dreams

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product worth the money would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the washer000000000000000000000000000000000000000000000

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this uniy for less than a month. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful washing machine. Haven’t had it very long but it looks really pretty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am Quite happy with the look and quality of machine

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SAMSUNG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD UNIT, WORKING GREAT, A BIT TOUGH TO REACH IN TO GRAB CLOTHES

    I would recommend this to a friend